Erick Masidza
RIYADH
Summary
Proactive Network and IT professional with over 14+ years of industry experience across a broad range of networking and IT systems, as well as a wealth of transferable skills and exceptional interpersonal abilities. Proven ability to combine vision, ingenuity, and strong business acumen with well-developed technical and leadership skills. Highly-skilled Intelligent Transport Systems officer with extensive experience in managing large public transport organisation. Adept at assessing and implementing optimal technologies for improved operational systems. Accomplished planner with exceptional team leadership abilities to expertly direct high-performing teams.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work history
ITS Supervisor
Public Transport Company
Riyadh, Saudi Arabia
2022.05 - Current
- Oversee the ITS operation for both depot(East and West)including weekends.
- Internal coordination between(Engineering, OEMS, Operation).
- Manage Transport Management Systems for public buses
- In-out of the consignment stocks and MAXIMO records entry.
- Coordinate systems integration in the organization and with clients
- Consult with internal departments and train new ITS support staff
- Provide technical and operational support for ITS systems and infrastructure
- Install, perform routine repairs, and support old and new ITS devices
- Ensure optimal working of ITS hardware and update devices to the latest firmware releases
- Optimize self-time to keep up with advancements in network technologies.
IT Support
Information System and Solution Ltd
Nairobi
2012.01 - 2017.11
- Oversee management of the Technical Department and assign duties and responsibilities
- Implement and formulate service agreements and maintenance agreements
- Assist in assessing procurement of IT-related goods
- Manage day-to-day running of users on Informatique Network
- Manage Server 2003, with active directories and remote loggings
- Maintain Informatique IPAS system and install new software and programs.
Senior Technician
MFI Office Solutions Ltd
Nairobi
2008.08 - 2009.11
- Install new copiers, printers, faxes, and computers for new clients
- Service and maintain copiers, printers, faxes, and computers
- Configure network printing and scanning
- Demonstrate and educate users on the best use and application of office machines
- Train and mentor junior technicians in repair, maintenance, and installations.
Education
Certificate - Cyber Security
Alison
2023.01 -
Bachelor - Computer Information Systems
Kenya Methodist University (KEMU)
2010.01 - 2012.05
Diploma - Telecommunication and Electronics Engineering
City and Guilds
2004.02 - 2005.05
Kenya Certificate of Secondary School - undefined
Kajiado Central High School
1997.01 - 2000.05
Certificate - Root Cause analysis
Alison
2022.11 -
Certificate - Solar Energy - Solar Technology and Its Use Worldwide
Alison
2021.06 -
Skills
- Critical Thinking
- Cultural Awareness
- IT Support
- CCTV Installations and Maintenance
- Transport Management Systems
- Excellent Communication
- Data Entry
- Google Workspace
- Desktop Support
- Organization and Time Management
- Microsoft Office Suite
- Planning and Coordination
- Remote Support
- IoT
- Dependable and Responsible
- Data Science
- Maintenance and Repair
- Active Listening
- Networking
- Infrastructure
- Solution Recommendation
- Analytical and Critical Thinking
- Troubleshooting
- Interpersonal Communication
- Ability to adapt to changes and take on different tasks
- Very high level of personal hygiene
- Quick response to customer needs and complaints
- Physically fit, able to remain standing for long periods and lift heavy loads
Languages
English
Affiliations
- Football Playing and Watching
- Travelling
Timeline
Certificate - Cyber Security
Alison
2023.01 -
Certificate - Root Cause analysis
Alison
2022.11 -
ITS Supervisor
Public Transport Company
2022.05 - Current
Certificate - Solar Energy - Solar Technology and Its Use Worldwide
Alison
2021.06 -
IT Support
Information System and Solution Ltd
2012.01 - 2017.11
Bachelor - Computer Information Systems
Kenya Methodist University (KEMU)
2010.01 - 2012.05
Senior Technician
MFI Office Solutions Ltd
2008.08 - 2009.11
Diploma - Telecommunication and Electronics Engineering
City and Guilds
2004.02 - 2005.05
Kenya Certificate of Secondary School - undefined
Kajiado Central High School
1997.01 - 2000.05