ERICSON GABRIEL

• Maximized efficiency through time management and staff supervision to boost productivity.
• Oversaw upkeep of entire facility and notified maintenance for service repairs.
• Led spa tours for new members to familiarize guests with services provided.
• Utilized promotions, print and digital marketing to attract new clients.
• Maintained front desk workstation by keeping it clean and organized.
• Recorded product sales into spa's weekly income report.
• Managed activities related to staff training, treatment procedures, inventory management and marketing.
• Worked with suppliers to identify cost savings opportunities resulting in [Number]% reduction in expenses.
• Greeted spa guests warmly to create positive first impression of establishment.
• Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
• Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs.
• Worked with new employees to enforce account management protocols and customer service standards and optimize performance.
• Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
• Coordinated facility schedules to maximize usage and efficiency.
• Sustained operational efficiency, employee performance levels and customer service standards to increase overall spa profits by [Number]%.

• Oversaw upkeep of entire facility and notified maintenance for service repairs.
• Maximized efficiency through time management and staff supervision to boost productivity.
• Recorded product sales into spa's weekly income report.
• Worked with suppliers to identify cost savings opportunities resulting in [Number]% reduction in expenses.
• Led spa tours for new members to familiarize guests with services provided.
• Greeted spa guests warmly to create positive first impression of establishment.
• Utilized promotions, print and digital marketing to attract new clients.
• Managed activities related to staff training, treatment procedures, inventory management and marketing.
• Maintained front desk workstation by keeping it clean and organized.
• Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
• Responded to customer inquiries or complaints.
• Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs.

• Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
• Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
• Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
• Stimulated energy flow along medians to channel body healing responses.
• Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.

• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
• Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
• Created marketing advertisements to increase awareness of services and boost sales.
• Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
• Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
• Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.

• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
• Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
• Created marketing advertisements to increase awareness of services and boost sales.
• Maintained client treatment records and designed long-term care programs for return customers.
• Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.

• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
• Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
• Created marketing advertisements to increase awareness of services and boost sales.

Ability to communicate with the costumers in good way, it's my responsibility to perform the best way for healty of the costumers.

• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
• Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
• Created marketing advertisements to increase awareness of services and boost sales.
• Maintained client treatment records and designed long-term care programs for return customers.
• Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
• Provided treatment for medical conditions and injuries through therapeutic massage.
• Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.