Erlin Tolentino
Riyad,Saudi Arabia
Summary
A dedicated professional with expertise in restaurant software operation and customer service, demonstrating exceptional multitasking efficiency and teamwork. Adept at remaining calm under stress, consistently delivering high-quality service. Committed to leveraging computer literacy to enhance operational efficiency and contribute to team success.
Overview
8
8
years of professional experience
Work history
Waitress assistant
St.Regis Hotel
Riyadh, Riyadh Region
08.2024 - 04.2025
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Assisted head waitress with large party coordination, aiding in smooth function.
- Enhanced customer service by promptly taking orders and delivering food.
- Assisted in food preparation, ensuring prompt service during b
- Improved customer satisfaction by providing efficient and friendly service.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
Waitress
The grooves
Riyadh, Riyadh Region
02.2024 - 03.2025
- Maintained clean and organised dining area for customer comfort.
- Managed table settings for enhanced dining experience.
- Improved customer satisfaction by providing efficient and friendly service.
Service crew
Hongkong Style Noodles
Shangrila,Manila, Philippines
02.2022 - 02.2023
- Prepared meals, ensuring high-quality taste and presentation.
- Improved restaurant cleanliness for an inviting atmosphere.
- Delivered prompt service for enhanced customer satisfaction rate.
Waitress
Chaise cafe
, Bahrain
01.2017 - 02.2019
- Enhanced guest satisfaction through attentive and prompt service.
- Accommodated special event needs, provided customised services for parties.
- Executed food and drink orders accurately to improve customer satisfaction rates.
Education
Primary School -
Olo Elementary School
Philippines /1996 - /2002
High School Diploma - Graduated
Olo National High School
Philipiness /2002 - /2006
Bachelor's degree - Hotel Restaurant Management
Institute of Creative Computer Technology
Philippines /2011 - /2013
Skills
- Computer literate
- Multitasking efficiency
- Restaurant software operation
- Calm under stress
- Customer Service
- Teamwork
Timeline
Waitress assistant
St.Regis Hotel
08.2024 - 04.2025
Waitress
The grooves
02.2024 - 03.2025
Service crew
Hongkong Style Noodles
02.2022 - 02.2023
Waitress
Chaise cafe
01.2017 - 02.2019
Primary School -
Olo Elementary School
/1996 - /2002
High School Diploma - Graduated
Olo National High School
/2002 - /2006
Bachelor's degree - Hotel Restaurant Management
Institute of Creative Computer Technology
/2011 - /2013
Similar Profiles
SONNY FULLEROSSONNY FULLEROS
Engineering Officer at St.regis HotelEngineering Officer at St.regis Hotel
HANNAH WANJIRU GITHIGAHANNAH WANJIRU GITHIGA
Housekeeper at St.Regis HotelHousekeeper at St.Regis Hotel
ELVIS KENG'ARA MONG'AREELVIS KENG'ARA MONG'ARE
Fire Man at St.Regis HotelFire Man at St.Regis Hotel
Akhtar AnsariAkhtar Ansari
Barcaptain at Alghalia cafe lilouBarcaptain at Alghalia cafe lilou
Saad AL-QahtaniSaad AL-Qahtani
Trainee engineer at ACWA powerTrainee engineer at ACWA power