ERNANI DELA CRUZ
Riyadh,Kingdom of Saudi Arabia
Summary
To obtain a position where I can apply my skills and contribute to the success of the organization while continuing to grow professionally.
Overview
22
22
years of professional experience
Work history
Administrative Assistant
Ministry of National Guard - Health Affairs
Riyadh, Kingdom of Saudi Arabia
01.2025 - 12.2025
- Administrative Support: Prepare, organize, and maintain hospital records, reports, and correspondence.
- Scheduling & Coordination: Manage calendars, schedule meetings, and coordinate appointments for IT and medical staff.
- IT Department Assistance: Support IT staff with documentation, procurement requests, and tracking of equipment/software.
- Communication: Handle phone calls, emails, and inquiries; serve as a liaison between hospital departments and external vendors.
- Data Management: Maintain databases, update patient/IT records, and ensure confidentiality in compliance with hospital policies.
- Operational Efficiency: Assist in preparing presentations, reports, and training materials for IT and hospital staff.
- Hospital Support: Provide general office support to medical and administrative teams, ensuring smooth hospital operations.
Operations Specialist
Mira Y Mano
Riyadh, Kingdom of Saudi Arabia
01.2023 - 01.2024
- Supported daily operational activities and business processes
- Coordinated logistics, inventory, and store operations
- Ensured smooth workflow across departments
- Coordinated logistics activities, ensuring prompt delivery of goods.
- Orchestrated process improvements, enhancing productivity.
- Implemented new systems, improving operational flow.
- Managed inventory and vendor procurement, optimising supply chain efficiency and cost-effectiveness.
Visual Merchandiser
Dermazone
Riyadh, Kingdom of Saudi Arabia
01.2021 - 01.2023
- Executed visual merchandising standards across retail locations
- Ensured brand consistency in product displays
- Collaborated with store teams to enhance customer experience
- Managed visual elements during store promotions for maximum impact.
- Demonstrated flexibility in schedule, working evenings and weekends as required during peak holiday seasons.
- Coordinated with sales team for consistent brand presentation.
- Conducted regular competitor research to stay ahead in market trends.
- Participated in regular professional development training sessions to stay updated on industry standards and practices.
- Collaborated with buyers and suppliers to ensure stock availability.
Brand Management & Visual Merchandising
Boots Pharmacy
Riyadh, Kingdom of Saudi Arabia
01.2004 - 01.2021
- Managed brand presentation and merchandising strategies
- Implemented visual guidelines across multiple branches
- Coordinated with suppliers and internal teams for product launches
- Carried out day-to-day duties accurately and efficiently.
Store Manager
Alshaya Group
Riyadh, Kingdom of Saudi Arabia
01.2009 - 01.2014
- Oversaw store operations, staff performance, and customer service
- Managed inventory, sales targets, and daily store activities
- Ensured compliance with company standards and policies
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
Education
Practical Nursing -
AMA Computer College
Guagua, Pampanga, PhilippinesAssociate - Computer Science
Urdaneta City University
Pangasinan, PhilippinesSkills
- Administrative Support
- Operations Coordination
- Visual Merchandising
- Brand Management
- Customer Service
- Inventory & Store Management
- Communication & Team Collaboration
- Calendar scheduling
- Recruitment support capability
- Data inputting
Timeline
Administrative Assistant
Ministry of National Guard - Health Affairs
01.2025 - 12.2025
Operations Specialist
Mira Y Mano
01.2023 - 01.2024
Visual Merchandiser
Dermazone
01.2021 - 01.2023
Store Manager
Alshaya Group
01.2009 - 01.2014
Brand Management & Visual Merchandising
Boots Pharmacy
01.2004 - 01.2021
Associate - Computer Science
Urdaneta City University
Practical Nursing -
AMA Computer College