Eslam Ahmed
Summary
Knowledgeable sales professional with experience in customer service, business development and pitch presentations. Friendly and honest team player, committed to developing successful client partnerships through outstanding levels of service. Committed salesman seeking flexible sales position. Quick learner and strong communicator with experience in customer service. Knowledgeable about various sales techniques and ready to apply in practical settings.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
seller
Deraah perfumes company
Jeddah, Mecca Region
02.2021 - Current
- Generated initiatives to increase opportunity for customer interaction and build lasting rapport.
- Managed customer product and service queries, resolving effectively and efficiently.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Marketed promotions, events and new product launches effectively, growing customer bases and revenue opportunities.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
Sales Representative
Juhayna
Alexandria
10.2016 - 12.2023
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Collected and processed payments.
- Responded to telephone and in-person requests for information.
- Resolved customer concerns promptly to maintain satisfaction.
- Completed customer searches to generate new leads.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Sales Representative
Medic Egypt for medical clothes
Egypt
07.2019 - 01.2021
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Collected and processed payments.
- Responded to telephone and in-person requests for information.
- Resolved customer concerns promptly to maintain satisfaction.
- Presented latest merchandise to prospective buyers.
Sales Representative
Raya Holding For Financial Investments
Alexandria
04.2017 - 12.2018
- Researched marketplace and provided clients with information about new and existing products and services.
Education
Bachelor of Arts - Geography
Alexandria University
Alexandria Egypt 09.2009 - 09.2014
Skills
- Active Listening Be attentive and alert to everything that the customer says
- Empathy
- Product Knowledge
- Time Management
- Negotiation Skills
- Business Acumen
- Building Relationships
- Effective Communication
- Inside and outside sales
Languages
English
Intermediate
Timeline
seller
Deraah perfumes company
02.2021 - Current
Sales Representative
Medic Egypt for medical clothes
07.2019 - 01.2021
Sales Representative
Raya Holding For Financial Investments
04.2017 - 12.2018
Sales Representative
Juhayna
10.2016 - 12.2023
Bachelor of Arts - Geography
Alexandria University
09.2009 - 09.2014
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