ESLAM AYAD
Ta'if,02
Summary
Experienced Assistant Food & Beverage Manager with extensive background in hotel and restaurant operations. Proven track record in revenue growth, cost optimization, team development, and launching new service initiatives. Skilled in managing multiple departments, implementing operational strategies, and enhancing guest satisfaction while maximizing profitability.
Overview
13
13
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Assistant Food & Beverage Manager
Velar Inn
07.2023 - Current
- Managed F&B operations and developed cost-saving strategies.
- Oversaw staff training and event planning.
- Developed and implemented annual operational strategies for all F&B sub-departments.
- Managed full department operations, ensuring efficiency and high-quality service.
- Implemented staff training programs to enhance productivity and service standards.
- Optimized costs to maximize departmental profitability.
Operations Manager
Ithraa El-Mostakbal Co.
09.2021 - 05.2023
- Supervised 12 restaurants in Northern KSA.
- Increased sales by 18% and reduced costs by 11%.
Area Manager
Shawarma Hlayel
12.2017 - 08.2021
- Managed 7 restaurants and coordinate marketing promotions.
Restaurant Head Waiter
Bay La Sun & Marina Hotel – Saudi Arabia
06.2013 - 06.2017
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
- Managed teams of 30+ staff, organized VIP and corporate events.
- Coordinated with management and kitchen staff to ensure high-quality service.
- Served VIP guests including Prince Moqren bin Abdul Aziz and Prince Sultan bin Salman.
Education
Bachelor - Tourism And Hotel Management
Tourism& Hotels College
Egypt 04.2001 -
Skills
F&B Operations Management
Accomplishments
- Launched External Events Dept., managing 120+ events with SAR 800K+ revenue in 2025.
- Increased F&B Revenue from SAR 2.6M in 2024 to SAR 3.6M, with Gross Profit rising to SAR 2.6M.
- Secured contracts with 12 external venues & Saudi Private Aviation for in-flight catering.
- Boosted sales by 18% and cut costs by 11% at Ithraa El-Mostakbal Company.
Certification
Pre-Opening Certificate
Timeline
Assistant Food & Beverage Manager
Velar Inn
07.2023 - Current
Operations Manager
Ithraa El-Mostakbal Co.
09.2021 - 05.2023
Area Manager
Shawarma Hlayel
12.2017 - 08.2021
Restaurant Head Waiter
Bay La Sun & Marina Hotel – Saudi Arabia
06.2013 - 06.2017
Bachelor - Tourism And Hotel Management
Tourism& Hotels College
04.2001 -
AWARDS
- Employee of the Month
- Appreciation Letters: KAUST Event, Harley-Davidson Event, Fire Control in Hotel Suite
- Hotel Pre-opening Certificate
- American Hotel & Lodging Training