Eslam Ezz Elarab
Sales Specialist / Translator
Riyadh
Summary
A dedicated professional with expertise in corporate travel arrangement, flight and hotel booking, and social media marketing. Demonstrates integrity in translation and multitasking efficiency, ensuring seamless operations. Proficient in Microsoft Office programs and fluent in English communication. Committed to leveraging skills to enhance organisational efficiency and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work history
English translator
Freelance
09.2024 - 04.2025
- Streamlined the communication process with foreign partners through accurate translations.
- Translated legal documents meticulously, maintaining their original meaning and context.
- Offered bespoke interpretation services for live events, ensuring clear communication across languages.
- Ensured clarity in business communications by providing professional translation services.
- Handled bilingual customer service efficiently using fluency in English and Arabic.
- Proofread and edited translated documents to enhance their accuracy and readability.
- Translated football documents and helped social media teams translating press conference and media work.
Sales specialist / Travel
Concentrix ( Expedia Group )
09.2023 - 08.2024
- Monitored industry trends, keeping the company competitive in the marketplace.
- Managed key accounts whilst ensuring superior service delivery standards.
- Nurtified long-term customer alliances with regular follow-ups and updates.
- Drew upon comprehensive knowledge of global destinations for informed recommendations.
- Drafted detailed reports on sales performance and forecasts.
- Increased customer satisfaction by effectively addressing and resolving issues.
- As an SME trained and educated new staff in travel systems and product knowledge.
- Promoted premium travel packages for increased sales conversion.
- Contributed effectively in team meetings, fostering collaborative work environment.
Education
Bachelor's degree - Foreign Languages and Translation
Misr university for science and technology
Cairo /2018 - /2022
Skills
- Integrity in translation
- Multitasking efficiency
- Flight & Hotel booking expertise
- Corporate travel arrangement
- Fluent English communication
- Social media marketing
- Microsoft office programs skills
Languages
Arabic
Native
English
Fluent
German
Intermediate
Certification
ICDL Certification
Introduction to data analysis using Microsoft Excel
Talent identification in football ( The FA )
Certified Travel Specialist
Timeline
English translator
Freelance
09.2024 - 04.2025
Sales specialist / Travel
Concentrix ( Expedia Group )
09.2023 - 08.2024
Bachelor's degree - Foreign Languages and Translation
Misr university for science and technology
/2018 - /2022
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