Eslam Fathy Gomaa Ali

Outsourced consultant from E-Solutions Company.

• Ensure effective and efficient management of Risk Assessment exercise, BIA updates, processing, and reporting, identification of recovery objectives, Recovery strategies and planning, implementation of testing and exercising calendar, and effective and efficient management of the bank's alternate sites, and resources.
• Ensure proper governance and enforcement of the Business Continuity Policy, update and regular maintenance of the bank's policy & related SOPs, and ensure proper alignment with the overall Enterprise Risk Management framework and other applicable policies, industry standards and CBE regulations. and proper maintenance of different bank-wide plans on the BCM system, and ensure applying adequate escalations process for effective adherence to the Business Continuity policies.
• Prepare any precautionary Business Continuity measures before any expected disruptive events, and Conduct gap and threat assessments post globally/locally identified incidents/threats and put an action plan in place with effective coordination with the relevant stakeholders bank wide till completion to identify and mitigate any similar potential risks. in addition to Ongoing monitoring and tracking of action items related to BCM raised by different committees and/or lessons learned / post incident reports.
• Design scenarios and recommend different recovery strategies and assist with their implementation to ensure business continuity throughout any unforeseen events, additionally Identify and provide recommendations regarding critical internal / external dependencies and single points of failure and work with different business units' management to enhance contingency planning to enable continuation of the bank's different processes, protect the bank's assets, satisfy the bank's regulatory obligations and maintain our presence in the market place.
• Prepare different seating plans for all head office departments depending on different credible disruption scenarios, and set the annual testing calendar for all the bank's areas to test end-to-end resiliency of operations, technology, services and relevant recovery strategies, and participate in the preparation & planning for crisis simulation exercises, to ensure the effectiveness of organization recovery in case of any disruptions. conduct exercises.
• Assist in the creation and implementation of the Crisis management plan and other plans required within the context of the Business Continuity Management framework to ensure proper enforcement of such plans.
• Oversee the development and update of the IT DR plan and DR drills and to ensure consideration of the business requirements.
• Ensure providing on-call support for any emergency that may require activation of Business continuity plans and/or alternate sites to ensure business continuity and avoid any losses/disruptions, and provide expertise and support to management and business functional areas when a business disruption occurs.
• Coordinate with the Resilience Management Team any awareness gaps that need to be addressed within the resilience awareness program, and regular updates on the Bank's business continuity capability, KPIs and metrics to the respective committees.
• Effective tracking of Disaster Recovery and Business Continuity resources and inventories, and ensure proper management of resources during crisis, or different disruptive events to meet the bank's recovery objectives.
• Provide direct communication between Business Continuity Management, IT, Corporate services and/or other departments as needed to facilitate the application, implementation of Business Continuity policies, procedures and plans as needed.
• Manage internal and external audit requirements and ensure closure of any cases within a timely manner, and facilitate timely identification, escalation, resolution and follow up for all outstanding issues to mitigate any potential risk.
• Manage ISO22301 (Certification and Surveillance) audit missions and ensure closure of any findings within a timely manner to keep the certification.
• Participate in the formulation and implementation of the Continuity & Resilience Management Department strategy to ensure the alignment with CIB strategy.
• Participate and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant procedural / legislative requirements are fulfilled.
• Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures.
• Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB's sound legal position and mitigate any potential risks.

• Participate in the vendors and third party relationship cycle from initiation phase and throughout the contracting phase through assessing the critical service to ensure that Security & Business Continuity requirements are advised and implemented.
• Perform on-going assessment of the critical outsourced activities to ensure full alignment with the bank's Security & Resilience Program and other relevant policies.
• Track and maintain an inclusive inventory for sole vendors providing critical services and ensure that a contingency plan for the service they provide is in place.
• Identify and assess the Third Party Security & Business Continuity risks and the effectiveness of the associated controls in accordance with the bank's Security & Resilience Program.
• Recommend remediation plans ensuring all identified gaps related to third party Security & Business Continuity risks are mitigated and addressed.
• Review the Business Continuity Plans of critical vendors and outsourced service providers and ensure they are tested and updated as per the agreed upon frequency. And ensure that test results are meeting an acceptable success rate, and that any findings are addressed by the vendor/service provider to guarantee the plans are adequate to continue the critical services provided to the bank.
• Develop templates and forms to effectively capture all Security & Business Continuity related information to support conducting proper assessments and testing, to establish the comfort level needed while dealing with critical vendors and service providers.
• Evaluate Security & Business Continuity testing results for Critical vendors and outsourced service providers and advise whether the gaps identified are remediated or will be formally accepted.
• Review and evaluate the vendor's lessons learned/incident reports documented after actual disruptions capturing all identified gaps and make sure an action plan addressing these gaps is put in place.
• Conduct off-site visits for Critical vendors and outsourced service providers to make sure security controls and business continuity arrangements mentioned in their Business Continuity/Disaster Recovery Plans are in place.
• Attend Business Continuity tests/exercises conducted by vendors / service providers to ensure adequacy of their Business Continuity Plans and measures.

• Maintaining valid and enforceable documents for all corporate credit clients.
• Expedite operating credit clients' facilities smoothly.
• Follow up with corporate clients for renewing documents prior to expiry date.
• Accurate preparation of documents as per approved credit facility.
• Effecting mortgage on corporate's financed assets
• Effecting pledge of shares favor CIB.
• Reviewing all signed documents from corporate clients from the credit view as per the approved credit facility.

• Leading junior team to achieve our targets.
• Setting plans to work on.
• Give trainings, delegating tasks, motivating and encouraging the team.
• Serving CIB customers.
• Exceeding in Customers' Service to be the leading bank in Egypt (A Bank to trust).
• Maintaining Customer Loyalty.
• Selling through Service.
• Selling banks' products through CIB tools and programs.
• Increasing CIB market share.
• Exploring new areas, that CIB does not exist in.
• Attracting new blood to the bank through New to Bank Customers.
• Attracting and cross sell new big deals of deposits through initiating New To Bank Clients specially SMEs and Corporate Segments For Ex.(Schlumberger and Dana Petroleum).
• Performing daily operation work.
• Reporting our branch performance to the management.
• Cross-selling to other departments
• Maximize branch revenue.