eslam kamal
Jeddah
Summary
Dynamic professional with expertise in client relationship management and influential networking, adept at driving business growth through competitor analysis. Demonstrates strong decision-making efficacy and a deep understanding of business ethics, ensuring effective client contract negotiations and high-volume phone prospecting. Proficient in Salesforce CRM, with proven capabilities in B2B client management, sales trend analysis, and sales pipeline planning. Committed to fostering open communication and developing lasting relationships to enhance profitability and achieve organisational goals.
Driven Business Development professional with proven ability to build relationships and identify growth opportunities. Demonstrates strong negotiation skills and strategic thinking. Poised to drive revenue growth and foster long-term business partnerships.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Senior Business Development Manager Western Region
ToYou
Jeddah, Mecca Region
08.2022 - Current
- Secured sustainable partnerships to drive revenue growth.
- Orchestrated high-level negotiations for valuable contracts.
- Negotiated lucrative deals by leveraging strong interpersonal skills.
- Signed deals with high selling well known brands both local and international.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Consistently exceeded revenue targets through new account development.
- Drafted fully-fledged proposals to recommend senior management on different courses of action.
- Evaluated campaign performance to optimise return on investment.
- Initiated regular competitor analysis for better positioning in the marketplace.
- Implemented innovative sales techniques, resulting in increased client satisfaction.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
Operation Manager Eastern Region
Kudu
Aljouf, Saudi Arabia
01.2016 - 07.2022
- Supervised project timelines for timely completion.
- Coordinated cross-departmental collaboration for improved workflow.
- Delegated tasks efficiently to maximise productivity.
- Piloted change management initiatives successfully improving organisational adaptability.
- Led performance reviews, identified areas for improvement.
- Facilitated staff training, resulting in better customer service.
- Enforced safety regulations to reduce workplace accidents.
- Maintained inventory control, reduced stock shortages.
- Boosted department efficiency by streamlining operational processes.
Education
Bachelor of Technology - I.T.
Higher Institute of Information Technology
Egypt 01.2003 - 06.2007
Skills
- Client relationships management
- Business ethics understanding
- Influential networking
- Project management capabilities
- Decision-Making efficacy
- Competitor analysis
- Salesforce CRM
- Client Relationship Management
- Profit and loss understanding
- Open and clear communicator
- Client contract negotiations
- High-volume phone prospecting
- B2B client management
- Relationship development
- Sales trend analysis
- Sales pipeline planning
Certification
- Certificate in Soft Skills.
- Certificate in Work Ethic.
Languages
Arabic
Native
English
Advanced
Accomplishments
- Received employee of the month multiple times across all offices in the Kingdom.
- KPI over achiever in all quarters for 3 years.
- Started as Business Development Manager and got promoted to Senior Business Development Manager in 1 year.
Timeline
Senior Business Development Manager Western Region
ToYou
08.2022 - Current
Operation Manager Eastern Region
Kudu
01.2016 - 07.2022
Bachelor of Technology - I.T.
Higher Institute of Information Technology
01.2003 - 06.2007