Summary
Overview
Work history
Education
Skills
Languages
Timeline

Eslam mammdouh

Dammam,Eastern Province

Summary

Experienced maintenance manger with over 6 years in management of workshop and service center . Excellent experience for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Service centre manager

four dimensions "wabco & saf holand partner"
Dammam, Eastern Province
2022.09 - Current
  • Established clear budgets and cost controls strategies to meet objectives.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Developed organizational policies for administrative oversight and internal controls.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw logistics and operations to deliver process optimizations and efficiencies.
  • Applied critical thinking to analyze problems, evaluate solutions and select best decisions.

Equipment engineer

Cairo for construction
Cairo, Cairo
2022.01 - 2022.06
  • Applied mechanical knowledge to obtain the best performance of the equipment.
  • Offered technical guidance, peer review and mentorship to junior engineers.
  • Calibrated and maintained control systems for mechanical equipment.

Maintenance manager

Al.Attal steel
Cairo, Cairo
2019.02 - 2022.01

-Managing the company's workshop for the maintenance of the fleet of trucks and trailers as follows :-

  • Documented daily work performed in company logs and on truck & trailer -specific reports.
  • Contributed to development, implementation and execution of preventive maintenance schedule.
  • Diagnosed faults and carried out or assigned repair tasks to minimize downtime.
  • Handled employee relations issues and resolved challenges to support retention.
  • Planned employee incentive programs to increase performance.
  • Supervised maintenance team and reviewed completed work to evaluate performance.
  • Established competitive pricing strategies to augment sales.
  • Implemented improved training programs for maintenance employees.

Maintenance engineer

ELS school
fifth settlement , Cairo
2018.09 - 2019.02
  • supervise the maintenance of the school's fleet of 250 buses .

Education

Bachelor of Engineering - Automotive and tractors

Minia university , Minia
2013.09 - 2018.06

Skills

  • Problem-solving
  • Time management
  • Customer-focused
  • Logistical planning
  • Complex resource management
  • Leadership
  • Team building
  • Public relations

Languages

Arabic
Native
English
Upper intermediate

Timeline

Service centre manager - four dimensions "wabco & saf holand partner"
2022.09 - Current
Equipment engineer - Cairo for construction
2022.01 - 2022.06
Maintenance manager - Al.Attal steel
2019.02 - 2022.01
Maintenance engineer - ELS school
2018.09 - 2019.02
Minia university - Bachelor of Engineering, Automotive and tractors
2013.09 - 2018.06
Eslam mammdouh