Eslam Hagag
Jeddah,SAUDI ARABIA
Summary
Seeking A Career In Event Management In Professional Company. I'm Self-Motivated. Committed To Achieving Aims For Projects and Career With 25 Years Experiences in Big Events - Big Concerts -Exhibitions - Weddings Planning
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager
Black Box for Entertainment
Jeddah, Saudi Arabia
04.2018 - Current
- Facilitated communication and collaboration across departments.
- Briefed and motivated staff to deliver daily operational requirements.
- Devised activity and service plans to meet customer requirements.
- Received and resolved customer complaints escalated by staff.
- Used project management tools and techniques for positive, successful outcomes.
Operation Director
Priority Option
Jeddah, Saudi Arabia
01.2013 - 03.2018
- Coordinated schedules and timelines for all events.
- Managed client correspondence, record tracking, conference and event logistics.
- Managed event logistics and operations, including support staff, vendor services and volunteers.
- Selected event materials fitting clients' requests and vision.
- Communicated event timelines to stakeholders for on-time event execution.
Marketing and Events Manager
Top Events Company
Jeddah, Saudi Arabia
06.2012 - 12.2012
- Selected and ordered décor and event materials.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony and reception events.
- Managed event logistics and operations, including support staff, vendor services and volunteers.
- Created flyers, banners and brochures for promotions of marketing events.
- Facilitated with vendors to establish delivery of services for scheduled events.
Operation Manager
Target for Entertainment Company
Doha, Qatar
08.2011 - 02.2012
- Set up large-scale lighting rigs for big events, maintaining excellent safety and quality standards throughout set up and pack down.
- Programmed consoles and loaded automated colour change systems prior to events.
- Analyzed and interpreted lighting designer's plans and detailed notes from stage management, ensuring accuracy and compliance.
Operation Supervisor
Target Company for Entertainment
Cairo, Egypt
05.2005 - 07.2011
- Performed maintenance of lighting equipment, ensuring safety and quality operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on programme details and milestones.
- Worked with lighting designer during set-up and operation of lighting equipment, maintaining accuracy and safety.
AVL Team Leader
Red Light Company
Cairo, Egypt
01.2003 - 04.2005
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Fostered positive employee relationships through communication, training and coaching.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Reached high-quality standards through audits and testing.
AV Technician
Amazon Company
Cairo, Egypt
05.1998 - 12.2002
- Performed technical troubleshooting on sound and light systems.
- Maximized performance of AV equipment, ensuring correct installation to prevent overheating.
- Installation Maintained electrical safety standards by inspecting power cables, plugs and sockets and promptly replacing damaged items.
- Resolving video and audio faults with 100% success.
- Conducted initial client planning meetings to build relationship and ensure accurate understanding of AV needs.
- Suggested new technology to improve sound quality, boosting customer satisfaction ratings by 100%.
Education
BBA - Business Administration
Suez University
EGYPT 09.1997 - 07.2001
Skills
- Creative project management
- Creativity & Problem Solving
- Client Relationship Management
- Event Management
- Creative leadership
- Team building
Languages
Arabic
Native language
English
Advanced
B2
Timeline
Project Manager
Black Box for Entertainment
04.2018 - Current
Operation Director
Priority Option
01.2013 - 03.2018
Marketing and Events Manager
Top Events Company
06.2012 - 12.2012
Operation Manager
Target for Entertainment Company
08.2011 - 02.2012
Operation Supervisor
Target Company for Entertainment
05.2005 - 07.2011
AVL Team Leader
Red Light Company
01.2003 - 04.2005
AV Technician
Amazon Company
05.1998 - 12.2002
BBA - Business Administration
Suez University
09.1997 - 07.2001
Work Experience
- JAN 2023 - MAY 2023 - Islamic Arts Biennale
National Talents Company ( Productions & Technical Manager ).
- DEC 2022 - Jewelry Gallery
Intro Company ( Project Manager ).
- OCT 2022 - NOV 2022 - Noor Riyadh
Ruwwad Company El salaam Garden ( Project manager ).
- MAR 2022 - JUNE 2022 - Yacht Club & Art Promenade
Intro Company ( Project Manager ).
- FEB 2022 - Abha Founding Day
Ruwwad Company ( Project Manager ).
- JAN 2022 - Sand Clash
Ruwwad Company ( Project Manager ).
- DEC 2021 - Formula 1
Black Box For Entertainment ( Project Manager ).
- NOV 2021 - FIBA 3X3 WORLD TOUR
Pyramid Company ( Project Manager ).
- OCT 2021 - Formula 1
HILITES Company ( Technical Manager ).
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