Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Timeline
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esraa alaaeldein ibrahim ibrahim

Cairo,Egypt

Summary

Focused Tour Guide, successful at multi-tasking and delivering prompt and friendly service to all guests. Consistently maintains a positive attitude and a great sense of humor during peak hours, highly effective at anticipating and accommodating guests needs. Having delivered the information clear and easiest way, Extensive knowledge of history and archaeology; able to learn, retain, and recall extensive amounts of information quickly. Looking for a position with a fast-paced company with the potential for growth and knowledge.

Talented advertising professional skilled in building campaign engagement. Demonstrates strengths in networking and relationship-building to grow productive partnerships. Collaborative team player committed to achieving business targets.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

7
7
years of professional experience

Work history

REAL ESTATE MARKETER

freelancing
01.2019 - Current
  • Counsel clients on market conditions, prices, and mortgages.
  • Develop a competitive market price by comparing properties.
  • Create lists for real estate sale properties, with information location, features, square footage, etc
  • Prepare loyalty contracts, purchase agreements, rental agreements, deeds, and other documents for each real estate transaction.
  • Promote properties with ads, listings, and open houses.
  • Generate client leads to buy, sell, and rent a property.
  • Review purchase contracts to ensure terms are met.
  • Facilitate negotiations between buyers and sellers.
  • Maintain your real estate license and knowledge.
  • Show properties to potential buyers and renters.
  • Guided clients on brand image and ethos to foster winning brand strategy and increased online engagement.
  • Managed social media platforms, creating and scheduling content to maintain consistent online presence.
  • Planned events and activations to enhance brand presence and customer engagement.
  • Present purchase offers to sellers.
  • Oversaw development and execution of multi-channel marketing campaigns to drive growth.

tourist guidance

Application of tourist guidance
01.2019 - 01.2021
  • Application of tourist guidance in the ancient Egyptian era in terms of history, antiquities and art, the Greco-Roman era in terms of history, archaeology and art, the Coptic era in terms of history, archaeology and art, the Islamic era in terms of history, archaeology and art, and the modern era in terms of history, archaeology and art.
  • Addressed enquiries, issues and concerns of tourists.
  • Took photos and videos of tourists to preserve memorable experience.
  • Maintained guest safety by running professional, organized tours.
  • Delivered engaging tours in English and Arabic.
  • Developed special event tours for different times of years and tour groups.
  • Visited museums, ballet and operas to promote cultural arts.
  • Assessed weather and traffic condition to avoid conflict with tour.
  • Informed tourists regarding local currency and money changers.
  • Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
  • Coordinated smooth-running tours and resolved problems with itineraries, services, or accommodations.
  • Assisted clients with special needs requiring additional support around vehicles or site environment.
  • Explained site requirements and tour procedures to participants.

SALES WOMAN

Time Share Company
01.2017 - 01.2018
  • Achieve growth and hit sales targets by successfully managing the sales team.
  • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
  • Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
  • Present sales, revenue and expenses reports and realistic forecasts to the management team.
  • Identify emerging markets and market shifts while being fully aware of new products and competition status.
  • Overseeing the activities and performance of the sales team
  • Developing your sales team through motivation, counseling, and product knowledge education
  • Understand our ideal customers and how they relate to our products.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Managed customer feedback, using objection-handling skills to resolve issues.
  • Tracking sales goals and reporting results as necessary
  • Promoting the organization and products.

Education

Bachelor's degree - Tourist Guidance

Egyptian Higher Institute for Tourism and Hotels
Egypt

English

British Council
egypt

Opera - undefined

Amadevs - undefined

Galileo - undefined

Skills

  • Relationship-building skills
  • Knowledge and research
  • Work under pressure
  • Time Management
  • Presentation skills
  • Attention to detail
  • Strategic thinking
  • Adapts to change
  • Problem solving
  • Decision maker
  • Writing Skills
  • Teamwork
  • Property management
  • Tour documentation
  • Special needs assistance
  • Tour organization
  • Accommodation coordination

Personal Information

Date of birth: 07/11/98

Languages

English
Beginner
Arabic
Native

Timeline

REAL ESTATE MARKETER

freelancing
01.2019 - Current

tourist guidance

Application of tourist guidance
01.2019 - 01.2021

SALES WOMAN

Time Share Company
01.2017 - 01.2018

Bachelor's degree - Tourist Guidance

Egyptian Higher Institute for Tourism and Hotels

English

British Council

Opera - undefined

Amadevs - undefined

Galileo - undefined

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esraa alaaeldein ibrahim ibrahim