Esraa Khshaifati
Yanbu,Medina Region
Summary
Dedicated professional with expertise in social case assessment and planning, crisis intervention, and conflict resolution. Skilled in patient and family counselling, report writing, and documentation. Proven ability to collaborate effectively within multidisciplinary teams and engage communities through targeted programmes. Proficient in Microsoft Office with a strong understanding of medical terminology. Committed to enhancing community well-being through strategic interventions and support.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Social Worker
Yanbu General Hospital
Yanbu, Saudi Arabia
01.2022
- Conducted daily social follow-ups and submitted initial evaluation reports.
- Collaborated with medical teams to provide social assessments supporting treatment outcomes.
- Handled domestic violence, crises, and emergency cases according to hospital policies.
- Assisted patients in overcoming financial and social barriers to care.
- Designed rehabilitation and discharge plans to support patients post-treatment.
- Led awareness and educational sessions for patients and families.
Social Worker
Rehabilitation Clinic for Special Needs
Yanbu Industrial City, Saudi Arabia
01.2022
- Developed social and psychological rehabilitation plans for beneficiaries.
- Held regular family meetings to review and update treatment progress.
- Conducted awareness workshops and social support programs for families.
- Partnered with community institutions to integrate and empower individuals with disabilities.
- Ensured the safety and protection of beneficiaries within the center.
Administrative & Social Support Roles
Al Salam International Hospital
Jeddah, Saudi Arabia
01.2019 - 01.2022
- Secretarial Department: Task scheduling, reporting, and medical leave documentation.
- Patient Accounts & Insurance Department: Prepared and followed up on patient reports, charity assistance, and insurance matters until treatment completion.
Education
B.A. - Sociology & Social Work
King Abdulaziz University
01.2014 - 01.2015
Skills
- Social case assessment and planning
- Crisis intervention and conflict resolution
- Patient and family counseling
- Report writing and documentation
- Team collaboration in multidisciplinary settings
- Community engagement programs
- Microsoft Office proficiency
- Medical terminology expertise
Languages
Arabic
Native
English
Intermediate
Certification
- Crisis Intervention for Social Workers
- Case Management & Professional Report Writing
- Family Problem-Solving & Decision-Making
- Social Worker Skills Development Program
- Medical Terminology for Social Workers
- Child Psychological Therapy for Mental Disorders
- Dialectical Behavioral Therapy Training
- Infection Control & Patient Safety
- Executive Secretary & Computer Applications Training
- Customer Service & Effective Communication Skills
- Participation in the Scientific Forum: 'Social Work Breaks Barriers'
- Various professional workshops in social work, quality assurance, and healthcare
Timeline
Social Worker
Yanbu General Hospital
01.2022
Social Worker
Rehabilitation Clinic for Special Needs
01.2022
Administrative & Social Support Roles
Al Salam International Hospital
01.2019 - 01.2022
B.A. - Sociology & Social Work
King Abdulaziz University
01.2014 - 01.2015
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