Essa Muhammed
Logistic
Jeddah
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
5
5
Languages
Work History
Supply Assistant
Careem Network Pakistan (Pvt.) Limited
2021.04 - 2024.02
- Solved Over 100 Problems Per day.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Responded proactively and positively to rapid change.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Implemented and developed customer service training processes.
Logistics Coordinator's Assistant
SMSA Express
2017.01 - 2018.03
- Following company polices and procedures during shift
- Developing strong interpersonal and communication skills from interacting professionally with dispatchers & Sorters.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Developed strategies to optimize utilization of available resources.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Manager Over 15 Employees, During my Shift.
Seasonal Merchandizer Supervisor
Arrow
2016.10 - 2016.12
- Monitor stock movement to ensure markdowns, promotions, price changes, and clear outs are correctly marked and displayed
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Accurately logged all shipping and receiving orders.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted regular reviews of operations and identified areas for improvement.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes to Improve KPI.
- Trained 50+ Merchandizers in My Term as Supervisor.
Education
BBA -
INDUS University
Karachi, Pakistan 2018.11 - 2024.04
I-Com - Business Administration
Pakistan International School
Jeddah, Saudi Arabia 2014.06 - 2016.04
Skills
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Professional Development
- 08/2023, 12/2023, Ziauddin University, Digital Marketing
- 08/2023, 11/2023, Connekt, Daraz E-Commerce
- 12/2022, 03/2023, Enablers, Amazon Freelancing
References
- Mr. Bilal Shoukat, Careem, Project Manager , +923012668917, Bilal.shoukat@ext.careem.com
- Mr. A. Rahman Din, Smsa Express, Station Manager, +966567473146, admohammed@smsaexpress.com
Timeline
Supply Assistant
Careem Network Pakistan (Pvt.) Limited
2021.04 - 2024.02
BBA -
INDUS University
2018.11 - 2024.04
Logistics Coordinator's Assistant
SMSA Express
2017.01 - 2018.03
Seasonal Merchandizer Supervisor
Arrow
2016.10 - 2016.12
I-Com - Business Administration
Pakistan International School
2014.06 - 2016.04
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