MUAAD SALEM ALZAHRANI
Project Manager
Riyadh
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Project Manager, MDR Cybersecurity
SITE
07.2024 - Current
- Led the MDR (Managed Detection and Response) service, handling high-stakes, real-time cybersecurity operations to protect client infrastructures against advanced threats.
- Developed and maintained strong relationships with high-profile clients, ensuring their cybersecurity needs were met through tailored, high-quality service.
- Streamlined client onboarding and service customization, enhancing efficiency and reducing response times for incident management.
- Collaborated with multiple internal teams to deliver seamless, coordinated support, ensuring a superior client experience and timely, effective service.
Cyber security engineer
Cloud Solutions
10.2023 - 07.2024
- Creating, reviewing and enhancing Policies, standards, procedures and related forms.
- Monitor and analyze logs and alerts from a variety of different technologies across multiple platforms (SIEM, IDS/IPS, end-point protection, servers, and workstation).
- Escalate incidents to appropriate teams for additional assistance.
- Knowledge of Incidents Response Process.
- Fine-tune SIME rules to reduce false positive and remove false negatives.
IT Engineer Supervisor
Sulaiman Al Habib hospital
02.2021 - 10.2023
- Expertise knowledge of LAN/WAN network administration and support
- Holds good technical & theoretical knowledge with excellent technical problem solving, Logical deduction, Communication, and time management and client service skills
- Solely responsible for Supervising Commissioning and
- Procurement of Suleiman Al Habib Al Sahafah branch, King
- Abdulaziz University Hospital, and Jazan University
- Monitoring, Operations and Troubleshooting of Biometric device of all Dr
- Suleiman Al Habib Group
- Experiences as Line Manager Position and been handling proficiently a team of more than 15 engineers for daily operations.
IT Specialist
ASCEND Healthcare Solution
01.2020 - 01.2021
- Overseeing proper running of information system
- Researching on better information technologies
- Facilitating information technologies uptake
- Project Management , specifically managing follow-up work for already completed project.
Help Desk Administrator
AL Rajhi Takaful
01.2015
- Vast experience in IT problems and solutions
- Working within a TCP/IP network environment, including
- DHCP, DNS and Ethernet
- Provide secondary support for LAN administration
- Fully experienced in providing and maintaining IT security across large networks.
Education
Master of Science - Computer Science
Florida Institute of Technology
01.2018 - 12.2019
Graduate Certificate - Information Assurance and Cybersecurity
Florida Institute of Technology
01.2018 - 12.2019
Bachelor of Science - Computer Science
King Saud University
01.2010 - 06.2014
Skills
Problem solving & Leadership
Proficient communication skills
Networking and security
Flexibility & time management
Self-development
Analysis Skills
Accomplishments
Founder And CEO For IT Company, Tech Partner (2022-2024)
- Established a specialized IT company focused on building IT infrastructure and providing operational support for client organizations.
- Successfully led the company to win multiple competitive bids, securing long-term operational contracts with several prominent companies.
- Oversaw the end-to-end delivery of infrastructure and IT solutions, ensuring robust support and seamless service integration for clients.
- Built a team of skilled IT professionals and fostered a client-centric culture to drive service excellence and client satisfaction.
- Achieved sustainable growth by aligning services with market needs and maintaining strong, productive client relationships.
VOLUNTEERING
- Head of Media Department of Saudi Student Associations "SSA" at FIT, Melborne, from 2019 to 2020.
- A gratitude certificate from Royal Consulate of Saudi Arabia, Houston -2019 ' Dorian Hurricane Evacuation'.
- A Campus Service Award "Silver" from The Office Civic Engagement, FIT, on April 18, 2019.
Timeline
Project Manager, MDR Cybersecurity
SITE
07.2024 - Current
Cyber security engineer
Cloud Solutions
10.2023 - 07.2024
IT Engineer Supervisor
Sulaiman Al Habib hospital
02.2021 - 10.2023
IT Specialist
ASCEND Healthcare Solution
01.2020 - 01.2021
Master of Science - Computer Science
Florida Institute of Technology
01.2018 - 12.2019
Graduate Certificate - Information Assurance and Cybersecurity
Florida Institute of Technology
01.2018 - 12.2019
Help Desk Administrator
AL Rajhi Takaful
01.2015
Bachelor of Science - Computer Science
King Saud University
01.2010 - 06.2014
Similar Profiles
Sara AlKharashiSara AlKharashi
Technical Lead at SITETechnical Lead at SITE
Mashael AlotaibiMashael Alotaibi
Senior software engineer at SITESenior software engineer at SITE
JAWAD PARAYANGATTUJAWAD PARAYANGATTU
Principal at SITEPrincipal at SITE
MALEK ALTHEYABIMALEK ALTHEYABI
Marketing & Communication Professional at SITEMarketing & Communication Professional at SITE
Dania AlowaifeerDania Alowaifeer
Coop Trainee at Solutions by StcCoop Trainee at Solutions by Stc