Essam Mansor Ali Alkyhat
Riyadh,01
Summary
Freight Forwarding & Customs Clearance Operations Manager with over 10 years of experience across Saudi Arabia. Specialized in cargo clearance, courier shipments, transit and bonded cargo, and end-to-end logistics operations across air, sea, and land transport. Strong background in managing high-volume operations, ensuring compliance with customs regulations, and leading teams to achieve operational efficiency. Experienced in working with platforms such as FASAH and Cargo Gate.
Overview
17
17
years of professional experience
13
13
Certifications
3
3
Languages
Work History
Freight Forwarding & Customs Clearance Operations Manager
Steady Routes Logistics
Riyadh
06.2024 - Current
- Lead full logistics and clearance operations across Saudi ports
- Manage high-volume cargo and courier shipments
- Oversee last-mile delivery operations
- Lead and manage operations teams
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed approximately 30 incoming calls, emails per day from customers
Freight & Clearance Supervisor
Steady Routes Logistics
Dammam
02.2021 - 05.2024
- Supervised clearance operations for air and sea shipments
- Managed customs documentation and compliance
- Improved clearance timelines
Customs Executive – Air Freight
Riyadh
02.2019 - 02.2021
- Managed air freight clearance
- Coordinated with airlines and customs
- Ensured documentation accuracy
Clearance Supervisor – DBRZ Seaport
Dammam
03.2015 - 05.2019
- Managed transit and bonded shipments
- Handled bulk cargo clearance
- Coordinated port-to-inland movements
Supervisor – Brokers Coordination
Aramex / Steady Routes
Dammam
04.2015 - 01.2017
- Supervised and followed up with customs brokers
- Ensured smooth clearance processes at port level
Customs Clearance Translator
Basoura Company
02.2013 - 05.2015
- Assisted in clearance documentation and translation tasks
Customs Clearance Translator
Steady Routes Logistics
05.2013 - 03.2015
- Supported customs clearance operations and documentation
- Coordinated with authorities and clients
Teacher
Canadian Academy
Ibb
02.2011 - 11.2012
Computer Engineer
Baghdad Software
Ibb
04.2009 - 11.2012
- Developed and maintained software solutions
Designer
Alwrad Printing
Ibb
10.2010 - 01.2011
Education
Bachelor of Science - Information Technology
Sikkim Manipal University
IndiaDiploma - Computer Programming
National University
Ibb, YemenIntermediate - undefined
Khalid Bin Al-Waleed Secondary School
YemenP.G Diploma - Travel & Tourism Management
Central Institute of Management
HyderabadP.G Diploma - HR
Central Institute of Management
HyderabadDiploma - German Language
EFLU University & Central Institute of Management
HyderabadSkills
Problem-solving
Operations management
MS office
Data analysis
Team leadership
Cost reduction
Complex problems analysis
Contract negotiation
Invoice processing
Performance monitoring
Accomplishments
- - Reduced customs clearance time by up to 30%
- - Managed high-volume shipments across major Saudi ports
- - Improved operational efficiency and team productivity
- - Ensured full compliance with customs regulations
Certification
Networking Courses – Zoom Technologies:
Timeline
Freight Forwarding & Customs Clearance Operations Manager
Steady Routes Logistics
06.2024 - Current
Freight & Clearance Supervisor
Steady Routes Logistics
02.2021 - 05.2024
Customs Executive – Air Freight
02.2019 - 02.2021
Supervisor – Brokers Coordination
Aramex / Steady Routes
04.2015 - 01.2017
Clearance Supervisor – DBRZ Seaport
03.2015 - 05.2019
Customs Clearance Translator
Steady Routes Logistics
05.2013 - 03.2015
Customs Clearance Translator
Basoura Company
02.2013 - 05.2015
Teacher
Canadian Academy
02.2011 - 11.2012
Designer
Alwrad Printing
10.2010 - 01.2011
Computer Engineer
Baghdad Software
04.2009 - 11.2012
Diploma - Computer Programming
National University
Intermediate - undefined
Khalid Bin Al-Waleed Secondary School
P.G Diploma - HR
Central Institute of Management
Diploma - German Language
EFLU University & Central Institute of Management
Bachelor of Science - Information Technology
Sikkim Manipal University
P.G Diploma - Travel & Tourism Management
Central Institute of Management
ADDITIONAL INFORMATION
- Nationality: Yemeni
- Languages: Arabic (Native), English (Professional), German (Basic)