Summary
Overview
Work History
Education
Skills
Phone Numbers
Additional Qualifications
Languages
Software
Interests
Timeline
Generic
EYMEN KOLUS

EYMEN KOLUS

Jeddah

Summary

Proactive and results-driven Senior Account Manager with over a decade of experience in driving sales, managing strategic accounts, and fostering relationships across global markets, including the Middle East and North America. Proven expertise in consultative sales, CRM management, and strategic account planning. Recognized for delivering innovative solutions to meet client needs and fostering cross-functional collaboration to achieve business objectives. Adaptable to diverse markets, committed to delivering tailored solutions and driving growth.

Overview

18
18
years of professional experience

Work History

Sales Development, Account Executive

Cyncly
07.2019 - 09.2024
  • Company Overview: formerly 2020, Inc
  • Managed a $1.7M+ sales pipeline and achieved consistent revenue growth through effective lead qualification and client engagement strategies.
  • Streamlined account management processes, optimizing client interactions and ensuring timely follow-ups using Salesforce.
  • Trained and led a team of lead qualification representatives to enhance funnel efficiency and drive results.
  • Collaborated with Account Executives team by coordinating strategic client meetings and aligning sales efforts with customer needs.
  • Established close relationships with new small business prospects.

Marketing Specialist

Cyncly
08.2017 - 07.2019
  • Company Overview: formerly 2020, Inc
  • Developed and executed targeted marketing campaigns to boost product visibility and support sales objectives.
  • Managed content creation and social media campaigns, resulting in increased brand awareness and customer engagement.
  • Analyzed campaign performance using marketing automation tools to refine strategies and improve conversion rates.
  • Formerly 2020, Inc

Customer Support Specialist

Cyncly
10.2014 - 07.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided technical support to end-users, troubleshooting and resolving issues across multiple software platforms.
  • Enhanced system reliability for CRM and software used by end users.



Business Development Assistant

Green Square
08.2012 - 07.2014
  • Import and distribute sports turf, glue and rubber between and Saudi Arabia.
  • Conducted market research to identify new business opportunities and supported expansion efforts in Saudi and Canadian markets.
  • Assisted in managing import/export operations and maintained relationships with suppliers and clients to ensure smooth business transactions.

Assistant Project Manager

Green Square
08.2006 - 07.2009
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Coordinated project timelines and resources to ensure successful delivery of client projects within budget and scope.
  • Supported contract negotiation and worked with stakeholders to align project goals with client expectations.


Education

Associate of Applied Science - Project Management

University of Quebec
Gatineau
01.2012

Bachelor of Science - Marketing

University of Applied Science
Amman
01.2006

Skills

  • CRM Systems (Salesforce)
  • Sales Pipeline Management
  • Data Analysis
  • Microsoft Office Suite
  • Communication
  • Problem-Solving
  • Leadership
  • Adaptability
  • Sales Development
  • Account Managemrnt

Phone Numbers

  • +966 567-450-391

Additional Qualifications

  • Experienced in coordinating cross-functional teams, including sales and marketing.
  • Proficient in using CRM tools to manage pipelines and enhance sales forecasting accuracy.
  • Adept at creating presentations and reports using PowerPoint and Excel.

Languages

English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Turkish
Advanced (C1)
French
Beginner (A1)

Software

CRM

Microsoft Office

SalesForce

Hootesuite

Monday

Interests

  • Enjoy connecting and communicating with new people on both business and professional levels
  • Interested in understanding customer needs and finding the right solutions for them
  • Like learning about sales techniques and how to improve customer satisfaction
  • Enjoy working in team environments and building positive relationships with colleagues and clients
  • Curious about how market trends shape customer behavior and decision-making
  • Always open to learning new tools and systems that make sales and support more efficient

Timeline

Sales Development, Account Executive

Cyncly
07.2019 - 09.2024

Marketing Specialist

Cyncly
08.2017 - 07.2019

Customer Support Specialist

Cyncly
10.2014 - 07.2017

Business Development Assistant

Green Square
08.2012 - 07.2014

Assistant Project Manager

Green Square
08.2006 - 07.2009

Associate of Applied Science - Project Management

University of Quebec

Bachelor of Science - Marketing

University of Applied Science

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EYMEN KOLUS