EZ-Alarab Al-Ansari

Organizing the General Manager's agenda and arranging his meetings with customers and suppliers.

Following up on the work of the branches and organizing their official papers (commercial register, municipal license, workers' residency...).

Follow up on the progress of work and ensure compliance with specifications and plans.

• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
• Reviewed business operations and obligations to help organization function at acceptable level.

Follow up on the customer's oil stock, and adjust the flow of the monthly quota according to the customer's production movement.

Representing the company at customer meetings and obtaining customers' opinions about the services provided.

Transferring the company's plan to manage the customer's share according to the agreed upon production schedule.

Follow the movement of oil tankers until they reach the customer.

• Responded to service requests during and after business hours.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
• Coordinated installation of new users and relocations of existing users.
• Installed and configured new devices and system components.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
• Answered high volume of phone calls and email inquiries.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.