Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ezzadden  Laguindab

Ezzadden Laguindab

Jeddah,Saudi Arabia

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Team leader- passenger assistant Saudi Airlines

SGS
Jeddah, Mecca Region
11.2024 - 04.2025
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Handled employee grievances professionally, minimising potential workplace disputes.
  • Encouraged open communication, fostering a positive work culture.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Reduced staff turnover with an effective motivation strategy.
  • Delegated tasks to make best use of individuals' skills.
  • Responded quickly in case of emergencies to ensure passenger welfare.

Waiter

Saudian Catering ( CATRION )
Riyadh, Riyadh Region
12.2022 - 09.2024

I

  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Prepared tables for guests and reset tables between customers.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Polished glasses and cutlery to pristine standards.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.

Education

Associate's degree - Computer Technology

STI Colleges
Philippines
04.2013 - 04.2014

Skills

  • Handling difficult customers
  • Patient and calm nature
  • Friendly disposition
  • Customer Service
  • Table clearing
  • Table setting
  • Food and beverage service
  • Personal grooming
  • Guest rapport
  • Table service
  • Menu knowledge
  • Food safety understanding
  • Food hygiene protocol
  • Health and safety standards
  • Allergen awareness

Timeline

Team leader- passenger assistant Saudi Airlines

SGS
11.2024 - 04.2025

Waiter

Saudian Catering ( CATRION )
12.2022 - 09.2024

Associate's degree - Computer Technology

STI Colleges
04.2013 - 04.2014
Ezzadden Laguindab