BABAR ALI MIRZA
BARISTA
Jeddah,02
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
9
9
years of professional experience
Work History
Assistant Accountant
ABDULRAHMAN ALI EST
MUHYAIL, SAUDIA ARABIA
05.2017 - Current
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Conducted detailed technical and analytical review of federal/state corporate, partnership and S corporation tax returns, FAS 109 provisions, and quarterly estimates prepared by associates.
Head Barista
BARN CAFE
ABHA, SAUDIA ARABIA
06.2013 - 06.2016
- Utilized [Software] to gather information and create daily sales reports, monthly P&L statements and budget forecasting.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Barista
BARNIES COFFEE COMPANY
ABHA, SAUDIA ARABIA
09.2011 - 04.2013
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Educated coworkers and customers about new products.
Education
High School Diploma -
FEDEREL BOARD
ISLAMABAD PAKISTANSkills
Coffee machinery
Foam art
Soft selling
Beverage preparation
Invoicing and collections
Expense reports
Budgets and forecasting
Timeline
Assistant Accountant
ABDULRAHMAN ALI EST
05.2017 - Current
Head Barista
BARN CAFE
06.2013 - 06.2016
Barista
BARNIES COFFEE COMPANY
09.2011 - 04.2013
High School Diploma -
FEDEREL BOARD