Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fabian Riekoetter

Kingscote

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience.

Demonstrated ability to deliver exceptional customer service, oversee staff, implement training programs and ensure outstanding customer experiences.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Aurora Ozone Hotel
10.2023 - Current
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.

Leading Hand Processing Plant Operator

Cobram Estate
05.2023 - 07.2023
  • Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
  • Developed a strong rapport with staff members through effective communication and leadership skills.
  • Streamlined operations for increased efficiency by implementing new processes and procedures.
  • Coordinated project resources, ensuring timely completion of tasks while maintaining high-quality standards.

Restaurant Manager

Aurora Ozone Hotel
11.2022 - 05.2023

Grain Handler

Ordco
09.2022 - 11.2022
  • Enhanced grain quality by implementing effective handling and storage techniques.
  • Reduced grain loss during transportation by utilizing proper loading and unloading methods.
  • Improved workplace safety through regular equipment maintenance and adherence to industry standards.
  • Streamlined grain handling processes, resulting in increased efficiency and productivity.

Processing Plant Operator

Cobram Estate
05.2022 - 07.2022
  • Increased plant efficiency by monitoring and adjusting equipment settings as needed.
  • Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
  • Improved overall plant performance through proactive maintenance and troubleshooting of equipment issues.
  • Ensured accurate data collection by diligently recording all operational parameters and equipment readings for analysis.

Restaurant Manager

Laguna Jacks Restaurant & Cellar
09.2021 - 06.2022
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Enhanced customer satisfaction by efficiently managing front of house operations and addressing guest concerns promptly.
  • Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
  • Maintained a clean, welcoming environment by overseeing daily cleaning tasks and ensuring adherence to health codes.
  • Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
  • Implemented inventory control measures to reduce waste, lower food costs, and improve overall profitability.
  • Conducted regular staff meetings to provide updates, address concerns, and maintain open lines of communication among team members.

Restaurant Waiter

Supply Specialty Coffee And Bar
09.2020 - 03.2021
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.

Education

High School Diploma -

Lippe Berufskolleg
Lunen, Nordreihn Westfallen, Germany
06.2019

Skills

  • Customer Engagement
  • Recruitment
  • Schedule Coordination
  • Staff Management
  • Supervisory skills
  • Organization and prioritization
  • Complaint resolution
  • Food Service Background
  • Performance Improvement
  • Passion for customer satisfaction

Languages

English
Native or Bilingual
German
Native or Bilingual

Timeline

Restaurant Manager

Aurora Ozone Hotel
10.2023 - Current

Leading Hand Processing Plant Operator

Cobram Estate
05.2023 - 07.2023

Restaurant Manager

Aurora Ozone Hotel
11.2022 - 05.2023

Grain Handler

Ordco
09.2022 - 11.2022

Processing Plant Operator

Cobram Estate
05.2022 - 07.2022

Restaurant Manager

Laguna Jacks Restaurant & Cellar
09.2021 - 06.2022

Restaurant Waiter

Supply Specialty Coffee And Bar
09.2020 - 03.2021

High School Diploma -

Lippe Berufskolleg

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Fabian Riekoetter