Dynamic and results-driven Operations Manager with over 10 years of experience in administration and operations management. Adept at managing resources, improving operational efficiency, and building strong relationships with clients and vendors.
Overview
14
14
years of professional experience
Work History
Operations Manager
RMZ Holding
08.2022 - Current
Set clear objectives and performance expectations for team members, regularly monitoring progress and providing feedback for professional development
Create reports, dashboards, and visualizations to help others understand business performance
Develop and implement operational policies and procedures to improve efficiency and align with company goals.
Manage project resources, including equipment, personnel, and budget, to ensure timely and cost-effective completion of projects.
Build and maintain strong relationships with suppliers and vendors to ensure continuous supply of necessary components and services.
EXECUTIVE ADMINISTRATION MANAGER
Lagardere Travel Retail - Saudi French Company
05.2017 - 05.2022
Identified issues, analyzed information and provided solutions to problems
Resolved customer queries and problems using effective communication and providing step-by-step solutions
Creates PowerPoint presentations to provide market and consumer insights to other marketing and sales departments
Controlled expenses and allocated financial resources to reach budget goals
Enhanced working relationships by participating in team-building activities
Policies development and implementation
Handle sensitive HR issues with confidentiality and professionalism.
ADMINISTRATION MANAGER
Thakher Investment and real estate Development CO.
04.2015 - 04.2017
Checked equipment invoices and addressed queries and issues promptly
Established clear procedures for team work, document tracking and data reporting
Interact and manage effective communication and relationship with internal and external stakeholders
Maintain strict confidentiality regarding sensitive company information, executive decisions, and personal matters
Monitor the executive's budget, tracking expenses, processing invoices, and ensuring adherence to financial guidelines
Act as the main point of contact for internal and external stakeholders, handling all incoming and outgoing communications promptly and accurately.
EXECUTIVE ASSISTANT
Tamayuz Center
07.2012 - 04.2015
Collaborate with management to foster a positive work culture
Provided high-level administrative support to executive teams, aiding smooth department running
Managed highly-complex department diaries with expert precision, maximizing operational efficiency
Updated detailed business plans accurately and efficiently, aiding smooth-running department operations.
EXECUTIVE MANAGEMENT ASSISTANT & PR
LAM Art Gallery
06.2010 - 06.2012
Created and maintained administrative reports and spreadsheets for logistical purposes
Used technical and detailed information to prepare comprehensive reports
Connected with professionals in outside offices and distant locations to coordinate work
Tracked expenditures against budget targets and spending limits
Maintain compliance files and assist Supervisory Manager with annual audit.
Education
Corporate Strategy -
University of London
11.2023
Answering Tough Questions As A Leader -
LinkedIn Learning
05.2022
Bachelor of Science - Biochemistry
King Saud University
05.2011
Business Development -
Lagardere Travel Retail
11.2019
Skills
Decision Making & problem-solving
Team Leadership
Operations Management
Policies and procedures implementation
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Personal Information
Nationality: Jordan
Timeline
Operations Manager
RMZ Holding
08.2022 - Current
EXECUTIVE ADMINISTRATION MANAGER
Lagardere Travel Retail - Saudi French Company
05.2017 - 05.2022
ADMINISTRATION MANAGER
Thakher Investment and real estate Development CO.