FADIA AL JASSER

• Collaborated with cross-functional teams to implement solutions that enhanced system performance.
• Streamlined support processes for increased efficiency and faster issue resolution.
• Supported users with software.
• Answered customer support inquiries via specialized ticket tracking platforms.

• Collaborate with senior consultants to analyze client requirements and develop SAP ERP Business One solutions.
• Assist in system configuration, data migration, and integration activities.
• Conduct end-user training sessions and provide ongoing support to ensure smooth adoption and usage of the SAP system.
• Participate in project planning and coordination, ensuring timely delivery of milestones.
• Perform system testing and quality assurance to validate the effectiveness of implemented solutions.
• Crystal Reports preparation
• Database configuration

- Administrative services
- Plan and programs for student and employee
- Supervising tasks
- Preparation and follow-up of activities