Mohammad Al Hawamdeh
Riyadh
Summary
With a proven track record at National Company for Sulfur Products, I excel in quality assurance management and customer complaint handling. My expertise in ISO standards and GAMP systems, combined with strong analytical and communication skills, drives significant improvements in product quality and compliance. I adeptly lead teams towards excellence in quality control, ensuring regulatory adherence and operational efficiency.
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Quality Assurance and Quality Control Executive
National Company for Sulfur Products
08.2015 - Current
- Implemented new quality assurance and customer service standards.
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
- Recorded, analyzed, and distributed statistical information.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Created and maintained quality management systems to align with industry standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Monitored staff organization and suggested improvements to daily functionality.
Inspector in Quality Assurance and Quality Control
Farhan & Fuad Abu Hamdan Engineering & Contracting
03.2013 - 03.2015
- Completed precise measurements using special tools.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Collaborated with production staff to establish and meet quality standards
- Identified and documented quality discrepancies for management to develop resolutions.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Provided technical advice and assistance to farmers and agricultural businesses.
- Assessed agricultural products for quality control and contamination.
- Observed destruction and disposal of condemned items to maintain control and prevent contamination of food chain.
Quality Control Analyst
United Pharmaceutical Company
09.2012 - 03.2013
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Conducted data review and followed standard practices to find solutions.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Inspected incoming products for adherence to labeling laws and company quality standards.
- Inspected items and compared against standards to meet regulatory requirements.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Created and maintained several databases to track statistical data.
- Developed and maintained quality assurance procedure documentation.
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Sinior Chemist Quality Assurance
Chemvet
03.2012 - 03.2013
- Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.
- Prepared waste drums for pick-up and delivery to comply with local, state and federal regulations for treatment and disposal of hazardous waste.
- Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
- Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
- Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
- Modified and adapted standard methods and procedures to solve analytical problems.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Chemistry
Tafila Technecal Univercity
Tafila - Jordan06-2012
Skills
- Quality auditing
- Customer complaint handling
- Product inspection
- GMP compliance
- Equipment calibration
- Quality control tests
- Quality assurance experience
- GAMP systems expert
- Quality assurance management
- Quality standards determination
- Work Planning and Prioritization
- ISO standards
Timeline
Quality Assurance and Quality Control Executive
National Company for Sulfur Products
08.2015 - Current
Inspector in Quality Assurance and Quality Control
Farhan & Fuad Abu Hamdan Engineering & Contracting
03.2013 - 03.2015
Quality Control Analyst
United Pharmaceutical Company
09.2012 - 03.2013
Sinior Chemist Quality Assurance
Chemvet
03.2012 - 03.2013
Bachelor of Science - Chemistry
Tafila Technecal Univercity
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