FAHAD ABDUL SAMAD
Al Khobar
Summary
Results-driven Deputy IT Manager with X years of experience in IT management, system administration, and strategic planning. Skilled in network security, IT infrastructure, and team leadership. Adept at implementing technology solutions to enhance business operations while ensuring cybersecurity and compliance. Passionate about innovation and process optimization.
- With 15 years of experience managing System/Networking & Security Field, qualified B.E (Computer Science and Engineering) Graduate from Anna University, Chennai, India.
- Strong organizational skills and the ability to handle multiple tasks in a challenging, fast-paced environment. Comfortable in troubleshooting situations in a NOC with a background in System Administration and Domain Knowledge.
- Proficient in hands-on System Assembly and troubleshooting PCs.
- Works well both in a team and independently. Strong analytical, problem-solving, and interpersonal skills. Seeking a challenging break to make a difference in the IT sector.
- Knowledgeable in monitoring, management, and troubleshooting of network issues.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Deputy Manager - IT
VFS Global
08.2013 - Current
- Company Overview: VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide
- The company manages administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment
- Managed in planning and implementing IT policies and strategies to align with business objectives.
• Oversee network security and infrastructure maintenance to ensure data integrity and system uptime.
• Manage a team of IT professionals, providing guidance and support on technical issues.
• Collaborate with vendors to procure and implement new technology solutions.
• Monitor system performance and resolve issues to enhance operational efficiency.
• Ensure compliance with industry standards, cybersecurity protocols, and data protection regulations. - Played major role in Relocation Project of VFS GLOBAL (Al Rakkah to Lulu Mall Dammam)
- Have made survey of the site readiness regarding Internet connectivity, coordinated with ISP team to migrate Wireless Links total of 10 numbers for all missions including Schengen, United Kingdom, Canada, Philippines, Indian and Turkey VAC's
- Installed and Configured more than 160 new systems with all operational softwares and applications as per the SLA and targeted timelines
- Ensured all patches are updated and systems are Intune enrolled along with Bitlocker encryption wherever needed
- Have installed and configured all Applications and softwares in all Laptops and ensure Bitlocker is encrypted
- Coordinated with CCTV team and ensure all network connectivities are online
Co-ordinator
Horizon LLC
02.2013 - 08.2013
- Company Overview: Horizon Contracting Company is one of the National Companies which has played a great role in the field of buildings & constructions in the Kingdom of Saudi Arabia and it is still playing this role which is a source of pride for the interest of development and national economy
- Maintaining all the LAN systems in the firm and updating with latest softwares
- Coordinating in all around process for development of the firm
System Administrator
Al-Hazm Group
06.2012 - 10.2012
- Company Overview: Al-Hazm LLC is a leading Automobile Spare parts Distributor around KSA with its Head Office in Riyadh
- Includes International Clients that provide full support to develop its Business in KSA
- Assisting the Manager for all around development of the Organisation
- Managing entire LAN, Server and Network Devices
- Maintain ADS, DHCP servers, DNS server
- Troubleshooting Outlook (outlook 2000, 2003, 2010) relates issues
- Installing & Troubleshooting Windows Clients (Win XP, Windows Vista, Windows 7)
- Troubleshooting Application related issues for remote clients
- Software installing and Upgrading
- Testing and Deploying Patches in windows Operating systems
- Troubleshooting Issues in HP, DELL server and PCs
- Managing Sales, Accounts, Shipping and freight documents
- Familiar with Max Accounting Software
Network Engineer
United Telecoms Ltd
08.2007 - 06.2011
- Company Overview: UTL is the boot operator of KSWAN (KERALA STATE WIDE AREA NETWORK) an E-governance Project owned by Government of KERALA
- Lead a 12 member team to maintain & implementing the Network
- Implementing and commissioning of project along with proper documentation to ensure service objectives are achieved as per the customer's requirements
- Leased Line Commissioning and have done complete installation and mounting of all the devices including patch panel setup, DDF and Krone module
- Basic knowledge in OFC Splicing and Optical Time Domain Reflectro Meter (OTDR)
- OTDR gives fiber length, fiber loss and cable break
- Installation, maintenance and support of WAN, LAN and Wireless equipments
- Monitoring and maintaining the District Head Quarters POP using CA's Spectrum NMS (Network Management System)
- Configuring basic setting for Cisco IP phones 7906 and security over RF links
- Configuring and maintaining Cisco Aironet 1310 and 1242
- Monitoring entire RF installations in the state
- Configuring and maintaining Cisco Wireless LAN Solution Engine (WLSE)
- Configuration of VLANs and trunk ports on Cisco 2950
- WAN interface monitoring on Cisco 7206
- Troubleshooting of WAN, LAN and Wireless related issues
Business Analyst (Sales and E-Banking)
IDBI
07.2006 - 07.2007
- Company Overview: IDBI is a leading sector in New Generation Banking with its branches in all over India
- Assisting the Cluster Sales Manager for Sales and E-Banking
- Experience in Marketing various Banking products
- Analysing Sales and E-Banking criterias and providing technical support to clients
- Managed to bring good exposure in Banking Strategic and Operating objectives by assisting in developing, launching and promoting products that are new and existing through advertisements, sales and direct interactions
- Organising various Meetings within Managers and Clients
Education
B.E - Computer Science and Engineering
PSNCET
01.2006
Skills
- IP Subnetting,VLAN Configuration
- Knowledge of Advanced Routing Protocols
Technical Proficiency
Operating Systems: Windows, Linux, macOS
Cloud Platforms: AWS, Azure, Google Cloud
Networking: Cisco, Firewalls, VPNs
Programming: Python, PowerShell, SQL
Security: Firewalls, Endpoint Protection, SIEM
- Proficiency in Windows Security, Server backup and Disaster recovery strategies
- Implementing the Logical and Physical Active Directory Structure
- Familiar with Antivirus like McAfee, Symantec Endpoint Encryption, Microsoft Azure Defender
Languages
English
Arabic
Hindi
Tamil
Malayalam
Profile Strengths
System / Network Administrator, 15, B.E (Computer Science and Engineering), Anna University, Chennai, India, Strong organizational skills, Ability to handle multiple tasks, Troubleshooting in a NOC, System Administration and Domain Knowledge, Hands-on System Assembly, Analytical and problem-solving skills, Knowledge in Monitoring, Management & Troubleshooting of different Network issues, Corporate antivirus systems (McAfee, Symantec Endpoint Protection), Video conferencing solutions, VOIP
Certification
- CCNA
- MCITP
- AWS CERTIFIED SOLUTIONS ARCHITECT ASSOCIATE
Hobbies and Interests
- Reading
- Travelling
- Playing Football
Father's Name
Mr.K.Abdul Samad
Personal Information
- Iqama Status: Transferable
- Referencewill be provided on request
- Passport Number: R7723264
- Date of Birth: 10/19/83
- Nationality: Indian
- Marital Status: Married
Timeline
Deputy Manager - IT
VFS Global
08.2013 - Current
Co-ordinator
Horizon LLC
02.2013 - 08.2013
System Administrator
Al-Hazm Group
06.2012 - 10.2012
Network Engineer
United Telecoms Ltd
08.2007 - 06.2011
Business Analyst (Sales and E-Banking)
IDBI
07.2006 - 07.2007
- CCNA
- MCITP
- AWS CERTIFIED SOLUTIONS ARCHITECT ASSOCIATE
B.E - Computer Science and Engineering
PSNCET
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