Summary
Overview
Work history
Education
Skills
Languages
Timeline
OfficeManager
FAHAD ABUBAKAR SIRAJUDDIN

FAHAD ABUBAKAR SIRAJUDDIN

Malaz, Riyadh,Kingdom of Saudi Arabia

Summary

A versatile Cargo Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognised as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency.

Overview

6
6
years of professional experience

Work history

Cargo operations supervisor

TT Aviation Handling Services Pvt Ltd
Cochin, India
05.2019 - 02.2024
  • Supervising and handling customs bonded RFS
  • Organize and execute air freight exports.
  • Organize sea and air freight imports from various origins.
  • Verification of shipping documents.
  • Manage high-volume key accounts.
  • Minimized disruptions through proper planning and execution of shipments.
  • Deliver exceptional customer service to bolster strong relationships and build positive experiences.
  • Streamlined processes to improve and optimise office operations.
  • Supervised daily operations, acting as a point of contact for any queries or obstacles.
  • Supervising employee performance and grievances, and improving team development and performance with the right training.
  • Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
  • Encouraged and promoted ideas aligned with business needs and benefits.
  • Motivated and trained employees to maximise team productivity.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Strictly following, monitoring company guidelines and strategies for improved operational efficiency, maximising profit potential.
  • Organizing financial and operational data to help with yearly budgeting and planning.
  • Handled high-volume calls to address customer inquiries and concerns.
  • Represented organisations at seminars, conferences and business events.
  • Handling negotiations with outside vendors and service agencies to meet group needs.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Supported the team by demonstrating respect and willingness to help.
  • Reviewed customer history to recommend appropriate products and services.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cargo operations executive

Shreeji Translogistics Pvt Ltd
Cochin, India
05.2018 - 04.2019


  • Handling Customs bonded Import and Export RFS
  • Handling Customs operations
  • Answering to Customs queries
  • Handling of DG cargo
  • IGM and EGM filing
  • Verification of shipping documents
  • Coordinate with airlines and shipping lines for delivery order and detention settlement
  • Organize and execute air freight export
  • Shipment tracking and reporting to management
  • Preparation and verification of shipping documents for export
  • Verifying shipments weight and dimensions against the shipping documents for air exports
  • Proactive follow-up with clients in order to maintain proper relationships and better service

Education

Bachelor of Commerce - Computer Application

T.O Abdullah Memorial MES College, Kunnukara
India
/2014 - /2017

IATA Air Cargo Introductory Diploma - DGR Category - 6

SpeedWings Aviation Academy, Kaloor
India

Skills


  • Ms office Excel, Word
  • Positive Attitude
  • Hardworking
  • Well-known office practices
  • Feasibility study
  • Airfield operations
  • Cargo and freight
  • Team oversight
  • Shipment planning
  • Carrier relations
  • Customer service
  • Cargo staging protocols
  • Communication skills
  • Public relations
  • Problem-solving
  • Leadership
  • Time management

Languages

English
Fluent
Arabic
Beginner
Hindi
Beginner
Malayalam
Native
Tamil
Upper intermediate

Timeline

Cargo operations supervisor

TT Aviation Handling Services Pvt Ltd
05.2019 - 02.2024

Cargo operations executive

Shreeji Translogistics Pvt Ltd
05.2018 - 04.2019

Bachelor of Commerce - Computer Application

T.O Abdullah Memorial MES College, Kunnukara
/2014 - /2017

IATA Air Cargo Introductory Diploma - DGR Category - 6

SpeedWings Aviation Academy, Kaloor

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FAHAD ABUBAKAR SIRAJUDDIN