FAHAD ALASIRI
RIYADH
Summary
Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines .
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work history
Executive secretary
Ministry of Foreign Affairs
05.2023 - 12.2023
• Drafted documents and reports for management review.
• Kept files organised and up-to-date for accurate record-keeping purposes.
• Welcomed arriving visitors and directed to appropriate meeting rooms .
• Researched and compiled data to prepare documents for directors to present during meetings.
• Assisted in meeting preparation for optimal results.
• Handled confidential documents with utmost discretion and security.
Customer service representative
2P - Ministry Of Defense Project
01.2024 - 04.2024
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Managed high volume of inbound calls for quick resolution of customer issues.
• Book Appointments
• Resolved customer complaints following guidelines and referred complex inquiries to team leaders .
Education
Diploma - Editing And Secretarial
King Saud University - GPA : 4.69
Skills
Microsoft Excel
Customer Service
Schedule management
Data Entry
Problem-solving
Communication skills
Leadership
Quality Control
Computer knowledge
Languages
Arabic
Native
English
Intermediate
TRAINING COURSES
• Microsoft Excel Course
• Executive Secretarial Course
• Meeting Management Course
Timeline
Customer service representative
2P - Ministry Of Defense Project
01.2024 - 04.2024
Executive secretary
Ministry of Foreign Affairs
05.2023 - 12.2023
Diploma - Editing And Secretarial
King Saud University - GPA : 4.69
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