Fahad Albetar
Riyadh
Summary
My interests lie with business and information technology sector. I work on card products development by understanding the business's requirements, designing a graphic design that meets the business requirements, and clarifying the process flow to the information technology department.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Cards Business Analyst
Alinm Bank
Riyadh, Riyadh Region
2024.05 - Current
- Engage with initiative projects, Traveler and Rewards credit card.
- Ensured compliance with and implement Saudi Central Bank (SAMA) regulations related to card services.
- Plan, direct & control the Card Products & Services Development activities, aiming at increasing bank Market presence & the market share, achieving the defined targets, related profitability.
- Led customer journey enhancement initiatives across all channels to enhance user experience and service efficiency.
- Responsible for managing, implementing and tracking the development of all card business requests.
- Optimize and reduce the current solutions by archive and merge the pending business request (BRs) in pipeline.
- Oversaw enhancements to SMS templates for cards ,reports and profiles during the migration to the Cortex system.
- Handle cards production issues as they arose.
- Developed business use cases for AI and data governance teams to support data-driven decision-making.
IT System Analyst
Pioneer Stage Co,
Riyadh, Riyadh Region
2022.05 - 2024.05
- Mitigated operational risk, developing risk management plans to identify potential factors and implement preventative strategies.
- In charge of the Kayloop system installation project.
- Data conversion.
- Planned and implemented upgrades to hardware and software in existing installations.
- Installed, tested, maintained, and optimised computer networks.
Education
Bachelor of Science - Information System
Prince Sattam Bin Abdulaziz University
AlkharjSkills
- Office 365
- MS Exchanger
- Gap analysis
- Jira
- CLM
- IDM
- T24
- CMS - Cortex - PowerCard
Certification
- Riyadh, Saudi British Center - English Language Level 6 - Sep 2015
- Riyadh, Saudi Council of Engineers - Specialist Computer Since - Aug 2021
- Riyadh, Tools & Solutins - Cybersecurity Development - Nov 2021
Timeline
Cards Business Analyst
Alinm Bank
2024.05 - Current
IT System Analyst
Pioneer Stage Co,
2022.05 - 2024.05
Bachelor of Science - Information System
Prince Sattam Bin Abdulaziz University