Fahad Alboaijan
Riyadh,Saudi Arabia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work history
Transaction Behavioral Fraud Prevention S. Officer
Arab National bank
Riyadh , Saudi Arabia
2022.08 - Current
- Skilled in real-time monitoring of transaction behaviours to detect unusual patterns and prevent potential fraud or AML violations.
- Experience in utilizing IBM’s alert system to review, analyse, and respond to flagged activities, ensuring timely action on high-risk transaction.
- Ability to understand and analyse customer behaviour trends to distinguish between legitimate and suspicious activities effectively
- Skilled in using data analytics tools to interpret transaction data, enhancing detection capabilities for fraud and AML alerts.
- Proficient in conducting thorough investigations on flagged transactions, preparing comprehensive reports for compliance and management review.
- Ability to work closely with compliance, risk, and IT teams to implement strategies and enhance fraud detection systems.
Fraud Investigation and Reporting officer
Gulf International Bank
Khobar , Saudi Arabia
2021.10 - 2022.07
- Identified and registered fraud cases, reporting findings to management.
- Interviewed individuals who may have information related to specific fraud allegations.
- Collected evidence to establish the initial facts of cases.
- Wrote in-depth reports on findings and presented them to management.
- Prepare and submit reports to the police regarding forged customer documents submitted for product orders.
- handle mandatory whistleblowing reporting channels.
Collections Officer
Gulf International Bank
Khobar , Saudi Arabia
2020.07 - 2021.10
- negotiating payment plans with clients to recover outstanding debts.
- credit policies, and compliance standards to ensure all collection practices are legally sound and ethical.
- skills to engage clients effectively, address concerns, and resolve disputes.
Collections Officer
Al-Rajhi Real State Company
Khobar , Saudi Arabia
2018.02 - 2020.07
- Contacted customers to arrange or collect payments.
- Maintained professional tone when corresponding by phone or email.
- Managed customer relationships to achieve high satisfaction rate.
- Managed and rented out rental properties.
Payments Screening Officer
Gulf International bank
Khobar , Saudi Arabia
2017.01 - 2018.02
- Managed an efficient alert review process, collecting and analyzing sender and beneficiary information to assess risk levels.
- Utilized SafeWatch and graphical timelines for quick access to customer history, facilitating informed decisions on matching and resolution.
- Referred to systems like World-Check and AMLA to gather detailed entity information, supporting compliant risk assessments.
- Conducted sanctions screenings for both new and existing clients, including groups of companies or individuals, to ensure compliance.
- Supported compliance with international sanctions (UN, EEA, UK, OFAC) and regulatory standards, including KYC and AML regulations, using authorized government systems.
Customer service representative
Gulf International Bank
Khobar , Saudi Arabia
2015.01 - 2017.01
- Implemented best practices tailored to meet customer needs.
- Developed effective strategies for customer retention.
- Proficient in identifying and resolving customer needs promptly and effectively.
- Advised clients on appropriate financial products and services based on their unique requirements.
Governments Relationships Officer
Al Rashid Company
Khobar, Saudi Arabia
2014.03 - 2015.01
- primary point of contact with various government offices.
- facilitating smooth communication and resolving issues promptly.
- managing government relationships and ensuring regulatory compliance effectively.
Education
Diploma - Banking And Insurance
King Faisal University
Saudi Arabia, Expected to be graduate 2025Skills
- Transaction Monitoring and Analysis
- Identified and registered fraud cases
- Wrote in-depth reports on findings
- Interviewed individuals
- IBM system experience
- SAS system experience
- Project Coordinator
- Payment plan negotiation
- Issues investigation
- Credit management evaluation
- Communication skills
- Suspicious Activity Reports
Timeline
Transaction Behavioral Fraud Prevention S. Officer
Arab National bank
2022.08 - Current
Fraud Investigation and Reporting officer
Gulf International Bank
2021.10 - 2022.07
Collections Officer
Gulf International Bank
2020.07 - 2021.10
Collections Officer
Al-Rajhi Real State Company
2018.02 - 2020.07
Payments Screening Officer
Gulf International bank
2017.01 - 2018.02
Customer service representative
Gulf International Bank
2015.01 - 2017.01
Governments Relationships Officer
Al Rashid Company
2014.03 - 2015.01
Diploma - Banking And Insurance
King Faisal University