Fahad AlDughaish

Provided strategic advisory and consulting services, utilizing business architecture principles, to facilitate establishment of national, autonomous academy for upskilling public health professionals.

Strategic Advisory & Business Model Development:

• Led development of comprehensive business model for national public health academy, defining its value proposition, target market, revenue streams, and cost structure.
• Conducted feasibility study to assess academy's long-term financial viability, analyzing market demand, cost projections, and potential funding sources.
• Ensured alignment of academy's educational programs with national education goals and competency frameworks, optimizing its impact on public health priorities.

Governance & Operational Efficiency:

• Provided advisory services to design clear governance framework for academy, outlining roles and responsibilities for Board, faculty, and staff.
• Developed technology roadmap for academy, identifying and recommending integration of learning management systems, administrative tools, and communication platforms.

Stakeholder Engagement & Communication Strategy:

• Facilitated communication and collaboration between diverse stakeholders (founders, investors, government agencies, faculty, students) establishing foundation for successful academy launch.
• Developed clear and concise communication materials (business plans, proposals, marketing materials) to effectively communicate academy's vision, mission, and value proposition to secure buy-in from key stakeholders.

Spearheaded the establishment and transformation of a centralized Shared Services encompassing Finance, Procurement, Human Resources, Information Technology, and Facility Management. streamlined operations, fostered collaboration across departments, and delivered significant improvements in efficiency, cost savings, and business enablement.

Finance

• Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
• Enhanced financial reporting accuracy by implementing robust internal controls and procedures.
• Implemented strategic sourcing initiatives to secure high-quality materials at competitive prices.
• Collaborated with executive leadership to develop strategic financial plans aligned with company objectives.
• Implemented cost reduction initiatives and process improvements to optimize efficiency and productivity.
• Authored, evaluated and reviewed reports to highlight organization financials to key stakeholders.
• Oversaw deployment of strategic business plans to accomplish accounting, regulatory compliance, and revenue targets.
• Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
• Coordinated audits with external parties, ensuring full compliance with regulatory requirements while minimizing disruptions to daily operations.

Procurement

• Managed procurement team to ensure timely delivery of products and services while maintaining quality standards.
• Devised and implemented strategies to optimize purchasing processes and reduce costs.
• Built relationships with vendors to negotiate ideal terms for purchases.
• Created purchasing policies and procedures that complied with company standards and regulatory requirements.
• Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
• Established and maintained accurate records of purchases, pricing and payment terms.

Human Resources

• Established metrics-driven approach to HR decision making, leveraging insights from workforce analytics to inform strategic initiatives.
• Conducted regular reviews of HR processes to identify inefficiencies or redundancies that could be eliminated or streamlined for increased effectiveness.
• Maintained compliance with employment laws and regulations through continuous monitoring of legal updates and prompt implementation of required changes.
• Enhanced employee satisfaction by implementing innovative HR policies and programs.
• Optimized performance management systems for better alignment with organizational goals and employee expectations.
• Promoted a culture of learning within the organization by offering various professional development opportunities to employees at all levels.
• Implemented competitive compensation packages to attract top talent while ensuring cost-effectiveness for the organization.
• Spearheaded change management efforts during organizational restructuring, minimizing disruption to employees and maintaining productivity levels.
• Established strong relationships with external partners, such as universities, professional associations, and recruitment agencies, to expand talent pools.

Information Technology

• Established a culture of continuous improvement within the IT department through regular performance evaluations and skill development opportunities.
• Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
• Accelerated software development lifecycles by adopting agile methodologies, improving time-to-market for critical projects.
• Optimized data management processes by designing robust data governance frameworks and policies.
• Streamlined IT operations by consolidating systems and implementing process improvements.
• Reduced downtime with proactive monitoring, maintenance, and troubleshooting of IT systems.
• Enhanced cybersecurity measures by conducting risk assessments and implementing security protocols.
• Evaluated emerging technologies to identify potential competitive advantages for adoption within the company's strategic roadmap.
• Established positive relationships with industry leaders to gain insight into innovations and trends.

Premises and Facility Management

• Oversaw facilities management efforts, ensuring optimal workspace utilization while maintaining a safe working environment for employees.
• Spearheaded the successful completion of multiple projects within scope, timeline, and budget constraints by effectively allocating resources and overseeing progress.
• Enhanced facility operations by implementing efficient maintenance plans and scheduling preventive tasks.
• Directed the implementation of security measures to protect company assets and ensure a safe environment for employees.
• Ensured compliance with regulations pertaining to building codes, safety standards, and environmental requirements.

• Spearheaded designing lifecycle, volume, and vendor management of digital assets and services for retail banking, private banking, risk management, compliance, investment, and back-office operations
• Confirmed compliance with quality and security requirements by implementing and enforcing policies and procedures
• Generated RFPs and evaluate vendor proposals for cost-effectiveness, efficiency, and suitability to meet organisational requirements
• Managed technical projects by planning, coordinating, and implementing project tasks and ensuring deliverables are completed on time and within budget
• Developed accurate yearly capex and opex budgets by analysing costs and financial data, forecasting future needs and expenses, and presenting recommendations to senior management
• Provided exceptional leadership, mentoring, and guidance to team by setting positive example, motivating and empowering team members
• Designed and developed an In-house solution for Stock Trading Brokerage service that reduced brokerage service time and increased service availability
• Initiated and implemented end-to-end automation of the Discretionary Portfolio Management service that increased operations efficiency and improved service delivery
• Devised and Introduced POCs for big data, chat pot, machine learning, and cognitive search technologies in IT Service Desk, customer statement generation, and IT infrastructure monitoring use cases
• Fostered business growth and improved team synergy by planning and implementing the enterprise CRM solution that digitized and integrated customer segmentation, RM, private banking, and marketing campaign operations and introduced a roadmap to include branches, sales, and corporate loan origination
• Fostered long-term customer relationships by implementing loyalty management programs
• Promoted regulatory compliance by automating the AML and CTF end-to-end operations.