Fahad Aljabr
Riyadh,Saudi Arabia
Overview
1
1
Certification
13
13
years of professional experience
Work History
Head of PMO
solutions by stc
Riyadh, Saudi Arabia
01.2020 - Current
- Ensure adherence to project and product delivery methodologies, quality standards, governance frameworks, and alignment with company policies and industry best practices.
- Oversee project performance tracking, including risk, issue, change request, and closure monitoring, and initiate corrective actions as needed.
- Manage periodic audits, reviews, and dashboards for delivery projects and standard product operations.
- Maintain project-complexity matrix, and ensure up-to-date, accurate project data in the SPM system.
- Monitor standard product delivery lifecycle and operational readiness, ensuring SLA compliance, and efficient order fulfilment.
- Identify and follow up on process gaps and improvements, working closely with IT, Product Owners, and support functions.
- Analyse operational reports and customer experience data to enhance service quality and delivery efficiency.
- Lead continuous improvements in delivery procedures, automation initiatives, and performance reporting across divisions.
- Achieved desired results by monitoring project progress, anticipating potential bottlenecks, and implementing preventative action.
- Identifying and developing project management methodology, best practices, and standards.
- Coaching, mentoring, training, and oversight.
- Monitoring compliance with project management standards, policies, procedures, and templates by means of project audits.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports, and recommend corrective actions.
Senior Project Manager
solutions by stc
Riyadh, Saudi Arabia
11.2018 - 12.2019
- Monitored costs, timescales and resources used to achieve project success.
- Led project scope development with estimates, budgets and schedules to plan successful projects.
- Obtained relevant permits and licenses from appropriate authorities to minimise delays.
- Controlled expenses by improving resource allocation, resulting in improved efficiency and cost-control.
- Delivered status reports to stakeholders for budgeting and planning purposes.
- Achieved desired results by monitoring project progress, anticipating potential bottlenecks and implementing preventative action.
- Managed project team, coordinating contractor activities to execute projects under-budget and within strict deadlines.
Project Manager
Saudi Electronic University
Riyadh, Saudi Arabia
02.2015 - 10.2018
- Identified future capacity and capability needs for successful project planning.
- Built collaborative working relationships with project teams.
- Reviewed performance against targets, appropriately identifying and managing risks and opportunities.
- Reported project status and financial updates to stakeholders and collected feedback.
- Managed client expectations with professional, considered approach to projects.
- Applied successful project management techniques to enable project delivery within budgetary and time constraints.
- Communicated progress updates to various stakeholders to secure further funding for project activities.
- Delivered presentations and briefings to senior teams and incorporated changes into project workflows.
Systems Administrator
EXD (Experts Decision)
Riyadh, Saudi Arabia
10.2013 - 01.2015
- Set up systems, computers, software and new user accounts for employees.
- Upgraded systems with updated models helping to improve system efficiency and effectiveness.
- Provided technical support on systems, software and applications to staff when needed.
- Completed all system administration work within specified deadlines, to high-quality standards and without assistance.
- Closely monitored system performance, ensuring proper and efficient working order, promptly troubleshooting issues as they arose.
- Trained staff on latest technologies and system updates through presentations and demonstrations.
- Ensured systems and networks stayed secure through access controls, backups and firewalls.
Education
Business English Program -
Global Village English Centres
Canada2016
Bachelor of Computer and Information Sciences -
Majmaah University
2013
Skills
- Pace-setting leadership
- Performance improvements
- Stakeholder relationship management
- Microsoft Office Suite expert
- Processes and procedures
- Data review and analysis
- Management information systems
- Agile methodology
Certification
- (PMP)®
- (PMI-RMP)®
- P3O® Foundation Certificate in Portfolio, Programme and Project Offices
- P3O® Practitioner Certificate in Portfolio, Programme and Project Offices
- PMO Certified Practitioner (PMO-CP)®
- PMO Certified Professional (PMI-PMOCP)™
- Leading Teams for Emerging Leaders from London Business School
Accomplishments
- Enhanced business processes, implementing across department for increased productivity and profits.
- Defined KPIs and performance measurement frameworks across all project phases.
- Successfully migrated from a legacy system to the enhanced SPM system, introducing automation, advanced tracking, and structured reporting.
- Achieved CMMI certification and contributed to securing ISO 9001:2015 certification.
- Managing 1200+ active projects with a total PO value of 2.1 Billion SAR
- 121 root cause analyses completed resulting in improved projects delivery
- 500+ project plans verified
- 14 process improvements and 7 system automations improving 25% productivity and quality
- CSAT score improvement exceeding 95%
- 300+ employees trained through awareness sessions
Timeline
Head of PMO
solutions by stc
01.2020 - Current
Senior Project Manager
solutions by stc
11.2018 - 12.2019
Project Manager
Saudi Electronic University
02.2015 - 10.2018
Systems Administrator
EXD (Experts Decision)
10.2013 - 01.2015
Bachelor of Computer and Information Sciences -
Majmaah University
Business English Program -
Global Village English Centres