Fahad Almadhi
Riyadh,Saudi Arabia
Summary
A reliable employee seeking the Governance Compliance Officer. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Governance Compliance Officer
Al Rajhi Bank
Riyadh, KSA
11.2019 - Current
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Onboarded new temps by entering employee information into systems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Used Microsoft Word and other software tools to create documents and other communications.
- Conducted research, gathered information from multiple sources and presented results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Operating Manager
Maharah Human Resources Company
Riyadh, KSA
04.2018 - 11.2019
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
- Helped build and review master service agreements for work eligibility.
- Partnered with vendors and suppliers to effectively manage and budget.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
Education
Bachelor of Science - Business Administration
Shenandoah University
USASkills
Compliance expertise
Contract compliance
Compliance assessments
Excel & PowerPoint
Leadership and Management
Teamwork and Interpersonal
Planning and research skills
Communication
Timeline
Governance Compliance Officer
Al Rajhi Bank
11.2019 - Current
Operating Manager
Maharah Human Resources Company
04.2018 - 11.2019
Bachelor of Science - Business Administration
Shenandoah University