FAHAD ALQAHTANI
Riyadh,Saudi Arabia
Summary
Technical Consultant at HPE working on hardware installation, maintenance, initiation, configuration, software setup, and infrastructure management . Able to work on multiple projects at once with random work environments and tight deadlines. Knowledgeable in mega projects with sensitive clients. Dedicated to push the optimal services and solutions to clients.
Overview
5
5
years of professional experience
Work History
Implementation specialist
Dell Technologies
Riyadh, Saudi Arabia
08.2024 - Current
- Configure servers to a clients needs and preferences.
- Implement services and solutions based on clients needs and preferences.
- Deploy operating systems such as Windows, ESXi, Linux etc.
- Troubleshoot and test servers.
Technical Consultant
HPE
Riyadh, Saudi Arabia
09.2020 - 08.2024
- Installed, initiated, configured, and setup new hardware with different major clients.
- Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
- Increased client retention rate by building strong relationships through effective communication, understanding their goals, and delivering tailored technology solutions.
- Trained end-users on new systems, fostering smooth adoption process and empowering users to maximize potential of new technologies.
- Performed regular system audits to ensure compliance with regulatory standards, making necessary changes to maintain adherence where needed.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during sales process.
System Support Intern
Saudi Aramco
Dhahran, Saudi Arabia
01.2020 - 04.2020
- Setup hardware and software in optimal configurations to meet network performance requirements.
- Updated department documentation such as license databases.
- Implemented, developed and tested installation and update of file servers, print servers and application servers in addition to powershell and OS built in methods.
Education
Bachelor of Science - Computer Science
Jubail University Collage
Skills
- Effective Communication
- Adaptability
- Presentation Development
- Strong Work Ethic
- Time Management
- Critical Thinking
- Strategic Planning
- Project Planning
Languages
Arabic
English
Timeline
Implementation specialist
Dell Technologies
08.2024 - Current
Technical Consultant
HPE
09.2020 - 08.2024
System Support Intern
Saudi Aramco
01.2020 - 04.2020
Bachelor of Science - Computer Science
Jubail University Collage
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