Redesigning Corporate Strategy and planning unit for a Middle East utility major
- Define the success criteria for the Center of Excellence
- Suggest best practices to run the sector and run the weekly meetings for the sector with each department to Advise on sector positioning to drive talent attraction & retention
- Revise the governance/interaction model of the sector in relation to other sectors
- Develop the goals and objectives for the sector, departments, divisions
- Define goals and metrics at employee-level, in line with goals of sectors, departments & divisions
- Drive operational excellence through process optimization and automation o Drive the technology/digital transformation of the sector
- Define the Risk Management philosophy and template to monitor risks
A New Established Semi-Government Entity – E-invoicing Platform:
- Managing client onboarding process
- Leading platform integration project of each client-supplier
- Weekly client meetings to help enhance and develop the product
- Worked with the Onboarding and relationship team to onboard new clients
- Daily follow-ups and meetings as needed with clients
- Worked closely with the client and made sure to enhance Accenture's relationship for future business
- Perform tests such as uploading invoices, and payment simulations for clients Using testing tools such as Postman and FileZilla
- Create weekly reports and present them to the client
- Resolves client's customer complaints by investigating problems, developing solutions, preparing reports, and making