Fahad Alsulami
Jeddah,Saudi Arabia
Summary
A highly adaptable professional skilled in teamwork and building social relationships, with a proven ability to learn quickly and acquire new skills. Proficient in Microsoft Office programmer and data analysis, demonstrating strong programme management capabilities. Committed to leveraging these competencies to drive organizational success and foster collaborative environments.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Programma manager
Noon E-Commerce
Jeddah, Mecca Region
06.2021 - 08.2025
- Managed small and medium logistic enterprises: overseeing, hiring, training and professional growth of regional scale.
- Marketing: Proactively scouted and secured vendor partnerships, significantly expanding channel reach and operational efficiency.
- Vendor Management : Served as the primary liaison between vendors and last-mile warehouses, ensuring onboarding and planning aligned with capacity needs
- Operations: Collaborated daily with vendors to meet field performance targets; handled customer complaints and resolved lost shipment cases to uphold service quality.
- Data Analysis : Managed comprehensive reporting on seasonal planning, warehouse capacity, vendor payments, and KPIs. Coordinated closely with the Finance team to ensure timely and accurate payment processing, supporting smooth operations.
- IT Support: Created and managed user accounts for Delivery Associates (DAs), monitored user activity, and resolved technical issues related to shipments and customer address updates to ensure smooth last-mile operations.
Receptionist
Clinical Medical Company
Jeddah, Mecca Region
06.2019 - 05.2020
- Responsible for all patient data
- Determine and organize patient appointments
- Utilized multi-line telephone system to manage incoming calls effectively.
Security officer
Government hospital Eastern construction
06.2016 - 06.2018
- I worked as Responsible for safety and security my first year and I was promoted to a receptionist.
Education
Bachelor of Business Administration - Management information system
Jeddah University
Jeddah, Mecca Region 05.2015 - 05.2019
Skills
- Quick learning and adaptability
- Microsoft Office proficiency
- Data analysis
- Program management
Languages
Arabic
Native
English
Advanced
Timeline
Programma manager
Noon E-Commerce
06.2021 - 08.2025
Receptionist
Clinical Medical Company
06.2019 - 05.2020
Security officer
Government hospital Eastern construction
06.2016 - 06.2018
Bachelor of Business Administration - Management information system
Jeddah University
05.2015 - 05.2019
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