Fahad Al-Tawfeeq
Jubail Industrial City ,Saudi Arabia
Summary
A dedicated professional with expertise in digital transformation and e-services, specialising in process automation. Demonstrates a strong ability to streamline operations and enhance efficiency through innovative solutions. Committed to driving organisational growth by leveraging cutting-edge technologies and optimising business processes.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
IT Enterprise Solution Manager
Royal Commission for Jubail and Yanbu
Jubail Industrial City , Saudi Arabia
08.2019 - Current
- Directed digital transformation initiatives within higher education, supervising enterprise systems and platforms.
- Governed full lifecycle of core education systems, including Student Information Systems and Learning Management Systems.
- Established IT governance frameworks and policies in compliance with national standards.
- Managed cross-functional teams and strategic vendors to ensure quality service delivery.
- Drove automation initiatives to optimise processes and improve operational efficiency.
Application Development Supervisor
Royal Commission for Jubail and Yanbu
Jubail Industrial City , Saudi Arabia
06.2017 - 07.2019
- Supervised operations and enhancements of enterprise applications across business units.
- Coordinated application support teams with stakeholders and vendors for effective collaboration.
- Ensured system performance and integration while maintaining compliance with IT and cybersecurity standards.
Enterprise Solution Supervisor
Royal Commission for Jubail and Yanbu
Jubail Industrial City , Saudi Arabia
03.2016 - 05.2017
- Supervised business solutions delivery and business analysis activities.
- Bridged business needs and IT implementation through effective stakeholder engagement.
- Ensured solution quality, integration, and compliance with IT governance standards.
Application Development Specialist
Royal Commission for Jubail and Yanbu
Jubail industrial city, Saudi Arabia
08.2013 - 04.2016
- Developed and maintained enterprise and business applications to meet user needs.
- Translated business requirements into effective technical solutions.
- Supported system integration, enhancing performance and application security.
Senior Systems Technician
Riyad Bank
Riyadh, Saudi Arabia
09.2011 - 07.2013
- Electronic Banking Development, Provide assistance in fulfilling specific duties and tasks. duties and tasks may include preparation, checking, organizing, following-up, collecting, and maintaining.
- Enhancing Riyad Bank E-Channels with new services to serve the customer with good service and meet the customers satisfaction.
- Prepare Business Requirement Document and User Vision Document to the IT team and follow SDLC process.
Education
Bachelor of Science - Computer Science and Engineer
Jubial University College
Jubail, Eastern Province 08.2005 - 10.2011
Skills
Digital transformation and e-services
Process automation
Languages
English
Advanced
Arabic
Native
Accomplishments
Best Employee of the year
Certification
Prosci Change Management Certification
Timeline
IT Enterprise Solution Manager
Royal Commission for Jubail and Yanbu
08.2019 - Current
Application Development Supervisor
Royal Commission for Jubail and Yanbu
06.2017 - 07.2019
Enterprise Solution Supervisor
Royal Commission for Jubail and Yanbu
03.2016 - 05.2017
Application Development Specialist
Royal Commission for Jubail and Yanbu
08.2013 - 04.2016
Senior Systems Technician
Riyad Bank
09.2011 - 07.2013
Bachelor of Science - Computer Science and Engineer
Jubial University College
08.2005 - 10.2011