Fahad Nabeel
Khobar,Eastern Province
Summary
Accomplished professional with extensive expertise in customer service, sales, and leadership. Demonstrates proficiency in the Microsoft Office Suite and advanced Excel, coupled with a strong sales-driven mindset. Adept at managing customer complaints and after-sale services, ensuring high levels of customer satisfaction. Skilled in developing marketing strategies and conducting customer satisfaction surveys to enhance engagement. Committed to leveraging technical product knowledge and public speaking skills to drive team leadership and achieve organizational goals.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
CUSTOMER SERVICE SUPERVISOR
Golden Tulip hotel
Khobar, Eastern Province
05.2023 - 06.2025
Led and trained customer service teams, exceeding performance goals over five years.
Resolved high-volume escalations, achieving enhanced customer satisfaction scores up to 100%.
Implemented service improvements that streamlined operations and increased efficiency.
- Maintained high levels of customer satisfaction through effective problem resolution.
Supervisor
Hotel Kayan Shada
Khobar, Eastern Province
01.2020 - 04.2023
- Delivered constructive feedback to staff, enhancing overall performance levels.
- Implemented company policies, ensuring high standards in service delivery.
- Oversaw inventory management to prevent shortages and excess stock.
- Promoted a safe work environment by enforcing safety regulations strictly.
- Compiled data on economics, supply chain, and industry trends to develop effective manufacturing plans
Sales and Purchase
Al-Faleh Group For Real Estate
Khobar, Eastern Province
01.2020 - 03.2020
- Executed daily duties with accuracy and efficiency.
- Acquired and applied new skills to enhance productivity.
- Consistently met tight deadlines for assigned tasks.
- Fostered a supportive work environment through respect and teamwork.
- Adapted to flexible working hours, including nights and weekends.
Sales and purchase
Mukhtara Trading Est
Khobar, Eastern Province
03.2019 - 12.2019
Arrived on time daily, prepared to commence tasks immediately.
- Utilized Microsoft Word and other software tools to develop clear communications and documents.
Education
Diploma - Marketing
Technical and Vocational College
Dammam, Eastern Province 02.2018 - 05.2020
Skills
- Microsoft Office proficiency
- Leadership and team management
- Email communication
- Social media support
- Excel expertise
- Cashier operations coordination
- Customer engagement strategies
- Marketing strategy development
- Technical knowledge and application
- Customer focus and service
- Public speaking and presentation skills
- Product knowledge management
- Scheduling and supervision
- Staff mentoring and development
Languages
Arabic
Native
English
Upper intermediate
Urdu
Fluent
Affiliations
- To do my best job and archived more experienced
Accomplishments
I have received SUPERVISOR Accomplishments to do best
Certification
I have my own car and license and I get certificate from GOLDEN TULIP Hotel
Fahad Nabeel
Experienced and results-driven Supervisor with a strong background in hotel operations, sales, purchasing, and team management 6 years of experience. Proven ability to lead teams, streamline daily operations, and improve customer satisfaction. Skilled in vendor coordination, cost control, staff training, and front desk management. Known for being dependable, organized, and adaptable in fast-paced environments, with a strong focus on achieving targets and delivering high-quality service.
Timeline
CUSTOMER SERVICE SUPERVISOR
Golden Tulip hotel
05.2023 - 06.2025
Supervisor
Hotel Kayan Shada
01.2020 - 04.2023
Sales and Purchase
Al-Faleh Group For Real Estate
01.2020 - 03.2020
Sales and purchase
Mukhtara Trading Est
03.2019 - 12.2019
Diploma - Marketing
Technical and Vocational College
02.2018 - 05.2020
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