FAHAD SALEH ALQAHTANI
Operations Management HR
RIYADH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Independent Business Owner
Reflection Trading Co.
03.2022 - 03.2024
- Improved operational efficiency by establishing clear goals, setting performance expectations, and monitoring progress regularly.
- Promoted business via social media to generate leads and maximize brand identity.
- Oversaw inventory management processes ensuring optimal stock levels while minimizing wastage and storage costs.
- Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
- Developed strategic partnerships for expanding business opportunities and strengthening relationships with key stakeholders.
- Diversified product offerings to cater to changing market demands, successfully attracting new customers while retaining existing clientele.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Grew business revenue by identifying new market opportunities and implementing targeted marketing strategies.
- Developed comprehensive business plans outlining short-and long-term objectives, guiding decision-making processes for sustained success.
- Leveraged data analytics tools to track performance metrics, utilizing insights gained for continuous improvement initiatives.
- Fostered a culture of innovation within the company by encouraging team members to share ideas openly for ongoing growth potential.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
- Elevated brand visibility by spearheading comprehensive digital marketing campaign.
Public Relations Manager
International Health Company (Whites)
6 2021 - 11.2021
- Managed internal, external, and crisis communications.
- Streamlined processes within the PR department for improved efficiency and productivity.
- Developed innovative marketing and PR strategies.
- Enhanced brand reputation by developing and implementing strategic public relations campaigns.
- Cultivated influential partnerships with industry influencers, leading to mutually beneficial opportunities.
- Streamlined internal communication processes for improved efficiency among cross-functional teams.
HR Operations Officer
AL-Saif Stores Development and Investment Co.
01.2019 - 12.2020
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Observed packing operations to verify conformance to specifications.
- Developed effective improvement plans in alignment with goals .
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
- Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Improved department efficiency by streamlining and implementing policies and processes.
Recruitment and Development Officer
AL-Saif Gallery Development & Investment Co.
08.2017 - 01.2019
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.
- Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
- Leveraged social media platforms effectively for promoting open positions among targeted audiences, increasing online visibility of job opportunities significantly.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Streamlined the recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
- Introduced pre-employment assessments to evaluate critical skills and competencies, leading to better overall job fit for new hires.
- Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Developed comprehensive job descriptions for various positions, attracting high-quality candidates and ensuring a smooth onboarding process.
- Collaborated with HR to integrate onboarding programs with recruitment efforts, smoothing transition for new hires and accelerating their productivity.
- Crafted compelling job descriptions that accurately reflected role requirements and attracted right candidates.
- Oversaw negotiation of job offers, balancing candidate expectations with internal equity and budget constraints.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Distributed employee engagement surveys to identify areas of improvement.
- Structured compensation and benefits according to market conditions and budget demands.
- Devised hiring and recruitment policies for [1000 ]-employee company.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Government Relations Officer
Sulaiman Al Saif & Partner Trading Co.
06.2014 - 08.2017
- Enhanced government relations by developing and implementing strategic outreach programs.
- Supported crisis management efforts by proactively addressing issues before they escalated into larger challenges.
- Streamlined internal communication processes to ensure consistent messaging across departments when engaging with government entities.
- Built strong relationships with government officials to foster a positive rapport between the organization and public sector representatives.
- Coordinated visits from high-level officials, arranging meetings that showcased organizational achievements while fostering open dialogue for future collaboration opportunities.
- Researched regulations and other information issued by regulatory agencies and organizations.
- Leveraged networking opportunities at conferences, seminars, and events to expand professional contacts within the governmental sphere.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated closely with legal teams to ensure compliance with all regulations when executing lobbying activities.
Accountant
Fursan Travel and Tourism Company
07.2013 - 06.2014
- Reviewed and monitored billing activities to ensure accuracy and timeliness
- Developed and maintained internal controls to ensure the accuracy and reliability of financial data
- Developed and implemented accounting systems, policies, and procedures
- Managed accounts payable and accounts receivable processes.
Customer Support
Call Centers Company Ltd
02.2013 - 05.2013
- Utilized customer service and problem-solving skills to assist customers in resolving technical issues
- Developed and implemented new customer support procedures to improve overall customer satisfaction.
Education
BBA - Business Management
King Saud University
05.2008 - 05.2013
Skills
Recruiting and training
Operations Management
Strategic Planning
Business Growth
Business Development
Human Resources Management
Business management and development
Cost control and analysis
Planning and execution
Time Management
Decision-Making
Problem-solving aptitude
Relationship Building
References
- Mr. Abdul Samie bin Abdulrahman Al-Omari, Certified consultant at the Ministry of Human Resources , 00966590201104
- Mr. Hisham Safadi, Chief Financial Officer, 00966508001026
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Independent Business Owner
Reflection Trading Co.
03.2022 - 03.2024
HR Operations Officer
AL-Saif Stores Development and Investment Co.
01.2019 - 12.2020
Recruitment and Development Officer
AL-Saif Gallery Development & Investment Co.
08.2017 - 01.2019
Government Relations Officer
Sulaiman Al Saif & Partner Trading Co.
06.2014 - 08.2017
Accountant
Fursan Travel and Tourism Company
07.2013 - 06.2014
Customer Support
Call Centers Company Ltd
02.2013 - 05.2013
BBA - Business Management
King Saud University
05.2008 - 05.2013
Public Relations Manager
International Health Company (Whites)
6 2021 - 11.2021
Similar Profiles
Jonathan OpenshawJonathan Openshaw
General Manager at Reflection Bay Golf ClubGeneral Manager at Reflection Bay Golf Club
Jenna AmaroJenna Amaro
Summer Intern at New Reflection Medspa & Wellness CenterSummer Intern at New Reflection Medspa & Wellness Center
POOJA THANKIPOOJA THANKI
Part-time Sales Representative at Northern ReflectionPart-time Sales Representative at Northern Reflection