Fahad O. Al Soaibi

• Member of Organization Digital Transformation Committee.
• Contributed to theorganization's digital transformation initiatives, driving the adoption of innovative technologies to improve operational efficiency, enhance user experience, and support strategic growth
• Led IT budget planning, aligning technology investments with organizational goals, optimizing resource allocation, and ensuring cost-effective IT operations.
• Created and managed project plans, timelines and budgets.

• Implemented Cisco IP Telephony solutions with seamless LAN and WAN connectivity, enhancing communication efficiency and network integration across organization.
• Deployed new Cloud Virtual Data Center (VDC) in STCS and NIC, enhancing scalability, resource optimization, and overall cloud infrastructure efficiency.
• Drafted and governed IT policies and procedures, ensuring compliance with industry standards, enhancing security, and streamlining IT operations across organization.
• Played key role in implementation of internal organizational portal, facilitating improved communication, collaboration, and access to critical resources for employees.
• Installed and configured new devices and system components.

Create & Register organization domain name from SaudiNIC.

• Create & Build IT procedures & Forms.
• Led selection process for the most suitable vendor to design and develop organization’s website, ensuring alignment with business objectives, technical requirements, and budget constraints.
• Delivered VSAT solutions to connect remote offices in Yemen, ensuring reliable and secure communication infrastructure in challenging environments.
• Recommended optimal workstation systems for end users, tailored to enhance productivity and meet specific operational needs across organization.

• Maximizes network performance by monitoring performance;
troubleshooting network problems and outages.
• Determine & Fixing L2 + L3 network problems.
• Configure and monitor network security devices including, Fortinet
Firewalls 600D and 100D.
• Cisco Unified Communications Manager 10.5 & cisco unified
communications manager express 8.6 Administrator.
• Configure new Cisco IP Phones (79xx and 89xx)
• Create Vlans based on company requirements.
• Implement and maintain FortiGate SSL VPN tunnels to remote offices and
users.
• Configure new Cisco Routers (1841,1941, 800, 2900) & Switches (2950,
2960, 3750)
• Working as Administrator for Genesys Voice Software.

• Installed and managed VPNs, firewalls and anti-malware solutions.
• Responded to and remedied critical issues that could not be addressed by technicians.
• Implemented, developed and tested installation and update of file servers, print servers and application servers.
• Network Monitoring Tools Administrator (Whats Up, PRTG and Solar
  Winds) using snmp logs.
• Design and Implement Company infrastrucure needs for new branch.
• Coordinating with various ISPs for best and most suitable WAN connection.
• Visit remote sites (Locally or outside Riyadh) which has a major
  connectivity issue
• Maintain and update Symantec Antivirus Server, and clients.
• Internet proxies Administrator (Fortinet, bluecoat and ISA).
• Identified and resolved network congestion issues and bottlenecks.
• Resolved issues and escalated problems with knowledgeable support and quality service.

• Met with team personnel to share details of discovered issues and recurrent custom complaints.
• Major part of renewing AlYusr Data Center area.
• Archiving Systems solutions "Imagelinks" (Servers and terminals like
  scanners and computers) at AlYusr Installment Co.
• Performed root cause analysis of reported issues to enact corrections.
• Created user accounts and assigned permissions.
• Installed, configured and maintained computer systems and network connections.
• Generated reports to track performance and analyze trends.