FAHD BIN MOSELEKH

• Engaged with large number of professionals to speed up dismantling of old Datacenters and transfer required data to new platforms correctly.

• Manage effective delivery of all projects with appropriate budget and time frame.

• perform and develop policies procedure's to support IT strategies

• Managing technological infrastructure of business, coordinating IT managers, providing guidance, and building relationships with vendors

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Increase business satisfaction by resolving issues in timely and appropriate manner
• Partnered with management team to optimize operations and reduce costs.
• Building and maintaining relationships with external advisors and vendors. Ensuring reported issues are resolved promptly
• Maintain accurate inventory of devices, including laptops, mobile devices, and peripherals; Track device movement, usage, and status throughout their lifecycle, from procurement to disposal.
• Ensure that devices are properly set up with necessary software, asset tags, licenses, and access permissions; Perform ongoing analysis of Configuration Management Database (CMDB) to resolve issues and identify improvements.
• Assist in maintaining data center assets in ServiceNow CMDB and asset database
  Ensure the timely delivery of assets and materials to our worldwide network of data centers, network caching sites, warehouses, and forward support locations.
• Maintain an accurate inventory of devices, including laptops, mobile devices, and peripherals; Track device movement, usage, and status throughout their lifecycle, from procurement to disposal.
• Ensure that devices are properly set up with necessary software, asset tags, licenses, and access permissions; Perform ongoing analysis of Configuration Management Database (CMDB) to resolve issues and identify improvements
• Assist in maintaining data center assets in the ServiceNow CMDB and asset database

* Ensure the timely delivery of assets and materials to our worldwide network of data centers, network caching sites, warehouses, and forward support locations.

• Manage and assist over 40 employees to perform their job operations in accordance with set policies and procedures.
• Direct and supervise all Datacenter operations and functions.
• Oversee daily performance and capacity planning of Datacenter to maximize efficiency, availability by optimizing resource utilization and implementing various process improvement initiatives.
• Implement and review summary on a monthly basis to understand performance trends and communicate them to Dev/Support or Premises if needed
• Ensure efficient maintenance schemes and compliance measures for all disaster recovery plans.
• Participate in Division's annual budget planning.
• Manage departmental projects to ensure project cycle completion and commitment to Bank policy & quality.
• Ensure that risk assessment procedures are carried out to define and mitigate any potential risks.
• Render operational expertise in identifying, testing, certifying products required for infrastructure and guide Datacenter staff to provide outstanding services aimed at enhancing client satisfaction.
• Develop and implement strategies with business partners and operation teams to align operational roadmaps to business requirements.
• Evaluate team performance and render productivity enhancement feedback. Organize training sessions for team members based on identified training needs.

• Coordinate with other IT team management to enable knowledge sharing and alignment of standards aimed at enhancing service quality and client satisfaction
• Involved in management and support of day to day information security administration and provide technical and problem support to internal users & Be sure to regularly test IT systems for vulnerability
• Focused on development, maintenance and distribution of information security related policies, standards, guidelines, & procedures
• Managed implementation of information security procedures / projects throughout bank in compliance to project SLA parameters.
• Negotiated cost-efficient prices with vendors for new systems and services.

• Managed a lean team providing systems, network, end-user and technical support across the company
• Maintained desktop applications, local area networks, IT security and telecommunications
• Guided administrative & technical staff in managing day to day business transactions.

Focused on enhancing system uptime by effectively resolving issues and conducting preventive/ breakdown maintenance & in charge of the network and a number of servers there of like:

• Active Directory & DHCP Servers
• Mail Security for Exchange Servers
• Bluecoat SG 510 & ISA 2004 Servers
• Intranet (Portal) Server
• Symantec Endpoint Protection Server
• Website administration Server
• Cisco ASA 5510 VPN/Firewall
• Security Operations Center (SOC)

Co-op training program for college with STC Co. in Technical support field.

Twaik Maintenance and Operation Establishment at National Guard Project in Eastern Sector (Computer Technician),