Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Fahd Ali Ayed Al-Bishi

Fahd Ali Ayed Al-Bishi

Riyadh,saudi arabia

Summary

Customer-orientated, strategic-thinking Sales Professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Overview

15
15
years of professional experience
1
1
Certification

Work history

Relationship Manager

alrajhi bank
Abha, 'Asir Region
01.2019 - 01.2021
  • Cross-sold products and services to complement decision making process.
  • Served as primary point of contact for portfolio of various clients.
  • Negotiated mutually beneficial contracts and agreements.
  • Developed pipeline of prospective clients.

Sales Manager

alrajhi bank
Abha, 'Asir Region
01.2018 - 01.2019
  • Generated company growth through market expansion and sales.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.

Operations Manager

alrajhi bank
Abha, 'Asir Region
04.2007 - 01.2019
  • Reduced costs and improved operations by analysing processes and customer feedback.
  • Analysed financial data to track and achieve budget targets.
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Served as key corporate representative, liaising with various stakeholders in support of operational excellence.

Customer Service Executive

al rajhi bank
Abha, 'Asir Region
04.2006 - 04.2007
  • Warmly greeted customers with positive telephone etiquette, asking well-rounded questions to identify issues.
  • Exceeded targets by delivering comprehensive and consistent service.
  • Escalated complex issues quickly to supervisors to avoid lost revenue.
  • Advised management of customer service trends, creating proactive strategies to maintain best practices.

Education

Diploma of Education - office administration

Technical College
khamis mushait saudi arabia

Skills

  • I seek to apply the experiences and skills acquired
    within a work environment Competitiveness that
    enhances my ability to progress and refine
    my skills, As well as creating the appropriate
    environment to gain experience and new skills
  • Abide by the rules and respect labor laws
  • Work on self-development
  • Good professional dealing with clients , superiors and colleagues at work


Languages

English
Intermediate

Certification

  • Qualification of new employees ( 5 days )
  • Cooperative training program (two months )
  • Skills to deal with clients ( 5 days )
  • Banking instructions of the Monetary Agency ( 3 days )
  • Certificate of completion training program ( 3 day )
  • Customer services ( 3 days )
  • Modern secretarial and office administration ( 6 hours )
  • Cybersecurity( 6 hours )
  • Inventory and Purchasing Management (Supply Chain) Course 2021
  • Certified (Creative performance and customer service), ( Rajhi Bank) 2018
  • CPSP - Certified Professional Sales Person ( Banking Group Sales Department ) ( Rajhi Bank ) 2015 April and February

Timeline

Relationship Manager

alrajhi bank
01.2019 - 01.2021

Sales Manager

alrajhi bank
01.2018 - 01.2019

Operations Manager

alrajhi bank
04.2007 - 01.2019

Customer Service Executive

al rajhi bank
04.2006 - 04.2007

Diploma of Education - office administration

Technical College

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Fahd Ali Ayed Al-Bishi