MS Office : Word,Excel,Power Point
Fahima P
Hospital Administration
Nilambur
Summary
Hardworking and passionate job seeker with strong skills eager to secure entry-level Administrative positions offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Office Manager
IBAT Institute
Manjeri, Kerala
03.2023 - Current
- Overseeing the day-to-day operations of the institute's administrative staff such as hiring, training, and scheduling; delegating and supervising work; and ensuring that all administrative tasks are completed efficiently and effectively.
- Managing the institute's budget and finances. This includes developing and managing the institute's budget, overseeing all financial transactions, and preparing financial reports.
- Developing and implementing administrative policies and procedures. This includes creating and maintaining standard operating procedures for all administrative tasks, and ensuring that all staff members are familiar with and follow these procedures.
- Providing administrative support to the institute's academic and administrative staff. This includes tasks such as processing student enrollment and registration, managing student records, and providing logistical support for events and workshops.
Liaising with external stakeholders, such as government agencies, professional organizations, and businesses. This includes attending meetings, responding to inquiries, and representing the institute at events. - Arranging events, Entertainment Program inside and Outside of the Institute.
- Supporting Marketing teams, generating enquires .
Sales Associate
Modi Care
Nilambur
06.2022 - Current
- Building Team and Customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Receptionist Administrator
Elamkulam Hospital
Nilambur
06.2021 - 09.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other departments.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Greeted incoming Patients & Visitors professionally and provided friendly, knowledgeable assistance.
Education
Certificate Programme in Hospital Administration - Hospital Administration
10.2022 - Current
Plus 2 - Science
04.2003 - 03.2005
Skills
Quick Learning
Listening & Convincing
Product and Service sales
Product promotions
Client Service
Problem-solving skills
Software
Timeline
Administrative Office Manager - IBAT Institute
03.2023 - Current
INTERNATIONAL SCHOOL OF SKILL DEVELOPMENT - Certificate Programme in Hospital Administration, Hospital Administration
10.2022 - Current
Sales Associate - Modi Care
06.2022 - Current
Receptionist Administrator - Elamkulam Hospital
06.2021 - 09.2022
Sree Vivekananda Higher Secondary School - Plus 2, Science
04.2003 - 03.2005