Faisal A Alsaeed
Riyadh,Saudi Arabia
Summary
Dynamic professional with extensive expertise in key account handling, customer relationship management software, and strategic prospecting. Demonstrates strong leadership aptitude and resilience under pressure, with a proven track record in process improvement and performance tracking. Proficient in business automation tools, Microsoft Office, and digital marketing, with advanced skills in economic forecasting and market analysis. Adept at developing new revenue sources and enhancing customer retention through innovative strategies. Career goal includes leveraging financial sector knowledge to drive business planning and project management initiatives.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Business development manager
Business Pioneering com
Riyadh, Riyadh Region
03.2023 - Current
- Unveiled new revenue streams through diversification strategies.
- Streamlined processes to improve overall efficiency.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Identified market trends, resulting in enhanced product offerings.
- Handled crisis situations effectively, minimising impact on business operations.
- Executed successful product launches, driving market penetration.
- Assessed competitor activities for strategic positioning.
- Led cross-functional teams to deliver complex projects on time and budget.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Developed strategic partnerships for sustained growth.
- Implemented marketing initiatives for greater brand visibility.
- Devised comprehensive business plans, enabling sustainable growth.
- Collaborated with stakeholders to align business goals and objectives.
- Negotiated contracts with vendors to secure best possible terms.
- Spearheaded training programmes, enhancing team capabilities.
- Drove revenue growth with innovative sales strategies.
- Optimised operational procedures for improved productivity.
- Fostered client relationships, leading to increased brand loyalty.
- Conducted market research to identify potential business opportunities.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Identified opportunities to drive business growth, diversification and expansion.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Negotiated and approved lucrative prices and contracts, boosting growth.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Influenced key decision-making and established trust with stakeholders.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Identified different areas to evaluate potential impact of new research findings for maximum ROI.
- Drew on understanding of key markets to push development of business strategies.
- Predicted possible positive and negative effects of proposed business developments to guide strategy development.
- Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
- Developed marketing plans to support department strategies.
- Analysed sales reports to identify trends and update strategies.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Established budgets for programme activities and controlled expenditure to meet targets.
Planning specialist
King Fahd Medical City
Riyadh, Riyadh Region
02.2005 - 03.2023
- Ensured compliance with company policies and regulations during all stages of plan execution.
- Coordinated with stakeholders at all levels, improving overall engagement and trust-building efforts.
- Optimised resource allocation to ensure cost-effective operations.
- Researched industry trends for incorporation into future planning strategies.
- Facilitated change management process, guaranteeing minimal disruption during transitions.
- Enhanced project efficiency by developing detailed operational plans.
- Developed comprehensive work schedules for smoother project execution.
- Trained team members on planning tools, enhancing their technical skills.
- Reviewed and updated existing plans with evolving business requirements.
- Participated in continuous improvement initiatives leading to significant enhancements in performance measures.
- Analysed potential risks, ensuring timely mitigation strategies were put in place.
- Utilised advanced planning tools to improve accuracy and speed of plan development.
- Managed large-scale projects from inception through completion whilst maintaining strict deadlines and budget constraints.
- Fostered strong relationships with vendors, aiding successful negotiations for contracts.
- Streamlined workflow processes, resulting in improved productivity levels.
- Conducted regular project audits for quality assurance purposes.
- Led the implementation of strategic initiatives to meet organisational goals.
- Identified opportunities for process improvements, driving increased operational efficiency.
- Evaluated forecast results on tender and tender+ on time to determine Result.
- Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
- Adjusted inventory levels to keep obsolescence and cost low.
- Oversaw records covering purchasing transactions, distribution flow and stock storage.
- Established operational and administrative procedures and enforced controls.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
- Planned logistics across international boundaries to reliably meet delivery requirements.
- Coordinated dispatching of transport vehicles distributing goods across KFMC.
- Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
- Reviewed purchasing, storage and distribution practices in line of industry advancements.
- Introduced operational and administrative procedures to uphold integrity of current processes.
- Administered expenditure, preventing budget overages with successful control strategies.
- Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
- Leveraged supply management experience and industry contacts to streamline distribution activities.
- Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
- Defined KPI targets to maintain solid standards of work in all demands team.
Education
Bachelor of Commerce - Economics
king Faisal University
Riyadh, Riyadh Region 04.2013 - 07.2017
Skills
- Leadership aptitude
- Resilient to pressure
- Knowledge of erp systems
- Key account handling
- Customer relationship management software
- Strategic prospecting
- SQL understanding
- Adaptability to market changes
- Business automation tools proficiency
- Microsoft office mastery
- Process Improvement
- Digital marketing
- Excel proficiency
- Customer retention tactics
- Performance tracking and evaluations
- New revenue source development
- Economic forecasting
- Business planning
- Market and competitive analysis
- Financial sector knowledge
- Open and clear communicator
- Project Management
- Inventory control
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Languages
English
Upper intermediate (B2)
Certification
International Supply Chain Manager, ISCM.
Oracle System user certified. Oracle
Timeline
Business development manager
Business Pioneering com
03.2023 - Current
Bachelor of Commerce - Economics
king Faisal University
04.2013 - 07.2017
Planning specialist
King Fahd Medical City
02.2005 - 03.2023
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