Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Faisal Al-Askar

Employee Engagement and Corporate Communication Expert
Riyadh , Al Khuzama District

Summary

Results-driven internal communication and employee engagement professional with strong expertise in corporate culture, strategic planning, and cross-departmental collaboration. Proven track record at leading organizations such as Tawuniya ,Riyad Bank and the Ministry of Defense, specializing in designing and implementing internal communication plans frameworks, employee experience initiatives, and service-level agreements.
Experienced in planning and managing a wide range of corporate events, including national celebrations, awareness campaigns, workshops, and employee recognition events, all aimed at strengthening employee engagement and organizational belonging.
Recognized for delivering impactful communication campaigns, leading high-profile programs such as innovation hackathons, and ensuring communication strategies are aligned with organizational values and goals. Proficient in developing communication policies, executive dashboards, and engagement strategies that foster alignment, transparency, and a strong internal culture.

Overview

13
13
years of professional experience

Work History

Employee Engagement and Well-being Unit Manager

Ministry of Defence
11.2024 - Current
  • Lead the development and execution of strategies and initiatives that enhance employee motivation, wellbeing, and engagement across the organization.
  • Design and implement wellness programs, recognition initiatives, and workplace culture activities that promote a positive and productive environment.
  • Collaborate with HR and internal communication teams to align wellbeing efforts with organizational values and employee experience goals.
  • Monitor and evaluate the impact of engagement and wellbeing programs through feedback tools, surveys, and performance metrics.
  • Organize and oversee events such as appreciation days, wellness weeks, and team-building activities to foster morale and a sense of belonging.

AVP Innovation Hub

Riyad Bank
11.2023 - 11.2024
  • Manage Molhem innovation platform across all the bank sectors.
  • Manage the production and publishing house for Riyadh bank.
  • Manage internal & external corporate communications output.
  • Prepare strategic communication plan for company.
  • Prepare Internal communication & activities plan ( E&E & Comm).
  • Execute steps within a certain time frame.
  • Ensure communication strategy is consistent and reflects the organization’s strategic vision.
  • Measure and present results of communication efforts.
  • Adjust communication plan as needed.
  • Suggest what information should be presented to employees.
  • Set timing of release to coordinate with company events or initiatives.
  • Support ideas with research and experience.
  • Refine core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education.writing script for designer ( captions , visual texts , announcements) as needed.
  • Edit and revise content as necessary.
  • Ensure consistent framing of messages.
  • Edit, design, and print internal publications.
  • Ensure workers are engaged in company initiatives.setting employees awards criteria.
  • Working on the paid media for company accounts.
  • Managing the community managements program for company accounts.

HR Employee Engagement

Takaful AlRajhi Company
09.2022 - 11.2023
  • Prepare Employee engagement survey.
  • Implement actions identified from employee survey for HR engagement team.
  • Develop employee social events and communication calender.
  • Manage internal & external corporate communications output.
  • Prepare strategic communication plan for company.
  • Prepare Internal communication & activities plan ( E&E & Comm).
  • Execute steps within a certain time frame.
  • Ensure communication strategy is consistent and reflects the organization’s strategic vision.
  • Measure and present results of communication efforts.
  • Adjust communication plan as needed.
  • Suggest what information should be presented to employees.
  • Set timing of release to coordinate with company events or initiatives.
  • Support ideas with research and experience.
  • Refine core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education.
  • writing script for designer ( captions , visual texts , announcements) as needed.
  • Edit and revise content as necessary.
  • Ensure consistent framing of messages.
  • Edit, design, and print internal publications.
  • Ensure workers are engaged in company initiatives.
  • setting employees awards criteria.
  • Working on the paid media for company accounts.
  • Managing the community managements program for company accounts.

Marketing Supervisor

Jawda Company (owned by GOSI)
06.2021 - 08.2022
  • Manage internal & external corporate communications output.
  • Prepare strategic communication plan for company.
  • Prepare Internal communication & activities plan ( E&E & Comm).
  • Execute steps within a certain time frame.
  • Ensure communication strategy is consistent and reflects the organization’s strategic vision.
  • Measure and present results of communication efforts.
  • Adjust communication plan as needed.
  • Suggest what information should be presented to employees.
  • Set timing of release to coordinate with company events or initiatives.
  • Support ideas with research and experience.
  • Refine core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education.
  • writing script for designer ( captions , visual texts , announcements) as needed.
  • Edit and revise content as necessary.
  • Ensure consistent framing of messages.
  • Edit, design, and print internal publications.
  • Ensure workers are engaged in company initiatives.
  • setting employees awards criteria.
  • Working on the paid media for company accounts.
  • Managing the community managements program for company accounts.

<p></p> <p><b>Corporate Communication Senior Specialist</b></p>

Hunger Station
12.2020 - 06.2021

- Identify target audiences and plan media campaigns

  • Develop effective corporate communication strategies
  • Manage internal communications (memos, newsletters etc.)
  • Managing media buying by doing the following:

- Compare and negotiate rates, ad space and airtime

- Optimize plans and budgets according to the best media mix
- Ensure ads are creative and displayed appropriately
- Monitor costs and return on investment (ROI)
- Report to clients and build long-term relationships

  • Draft content for mass media or company website
  • Organize initiatives and plan events or press conferences
  • Liaise with media and handle requests for interviews, statements etc.
  • Foster relationships with advocates and key persons
  • Collaborate with marketing professionals to produce copy for advertisements or articles
  • Perform “damage control” in cases of bad publicity
  • Facilitate the resolution of disputes with the public or external vendors
  • Assist in communication of strategies or messages from senior leadership

<p></p> <p><b>Internal Communication leader </b><br /></p>

Tawuniya
01.2018 - 01.2020
  • Establish an internal communications strategy in conjunction with senior vice president.
  • Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders.
  • Plan, edit , write and create content for Tawuniya snapchat account as well as other media channels.
  • Use social media to communicate with staff internally.
  • Planning for social gathering for company employees.
  • Advise senior vice president of developments throughout the organization, either face to face or through regular written communication.
  • launching new activities for employees such as (Employee of the month & coffee break).

<p><b>Claim Executive at Motor Operations</b></p>

Tawuniya
01.2016 - 01.2018
  • Receive and register claims.
  • Review and adjust Motor claims in a timely manner, ensuring correct data input.
  • Adjudicate motor claims in an accurate manner in relation to terms an conditions of the policy.
  • Processing motor claims as per the terms and conditions of the policy (Approvals & rejections).
  • Communicating with policyholder(s), beneficiary(ies) and insured(s) on claim(s) requirements.
  • Ensure all decisions are as per policy terms and conditions within the set authority limits.
  • Processing motor claims in a timely manner effectively and efficiently and matching with SLA.
  • Ensure assignments are completed in a timely manner within the departmental standards.

<p><b>Claim Executive at Motor Fraud unit</b></p>

Tawuniya
01.2015 - 01.2016
  • Conducting investigations into allegations of fraud, waste or abuse committed by clients against our company.
  • Reviewing and researching evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations.
  • Preparing and coordinating field assignments to obtain relevant evidence and information.


<p><b>Customer Service Representative</b></p>

Tawuniya 
01.2012 - 01.2015
  • Answering customers inquiries. 
  • Communicating with others departments for more inquires if need.
  • Handling customers complaints with other departments.
  • Settling Amounts. 


Education

Imam Mohammed Bin Saud Islamic University 

Skills

Independent and fast learner

Problem-solving skills

Fluent in English

Proficient in Microsoft Office

Effective communication skills

Voice Over skills

Additional Information

I work in the marketing field both directly through my professional role and indirectly through personal hobbies related to branding and communication.


I have served as the official voice for several major Saudi entities, including:


  • STC
  • flynas
  • The Royal Court of Saudi Arabia
  • Roshn


And other prominent companies across the Kingdom

Timeline

Employee Engagement and Well-being Unit Manager

Ministry of Defence
11.2024 - Current

AVP Innovation Hub

Riyad Bank
11.2023 - 11.2024

HR Employee Engagement

Takaful AlRajhi Company
09.2022 - 11.2023

Marketing Supervisor

Jawda Company (owned by GOSI)
06.2021 - 08.2022

<p></p> <p><b>Corporate Communication Senior Specialist</b></p>

Hunger Station
12.2020 - 06.2021

<p></p> <p><b>Internal Communication leader </b><br /></p>

Tawuniya
01.2018 - 01.2020

<p><b>Claim Executive at Motor Operations</b></p>

Tawuniya
01.2016 - 01.2018

<p><b>Claim Executive at Motor Fraud unit</b></p>

Tawuniya
01.2015 - 01.2016

<p><b>Customer Service Representative</b></p>

Tawuniya 
01.2012 - 01.2015

Imam Mohammed Bin Saud Islamic University 
Faisal Al-AskarEmployee Engagement and Corporate Communication Expert