Faisal Al-yahyan

Security Forces Hospital Riyadh.

Riyadh, Riyadh Region

01.2008 - Current

Creating legal documents and contracts for official use.
Handling official documents to maintain privacy, authenticity and accuracy.
Managing contract negotiations between clients, seeking mutually beneficial outcomes.
Updating databases with current client, contract and service agreements.
Make sure contractual obligations were met ahead of agreed service delivery.
Worked on many projects simultaneously.
Placed and managed subcontractor orders based on project needs.
Negotiated new and existing provider contracts per agreed processes, meeting organization priorities.
Understood and delivered contracts within agreed conditions and timeframes.
Recruited, developed and motivated new hires, expertly building and managing dedicated team of staffs.
Prepared equipment for staff use, installing cables, operating systems, and software.
Planned staff and resources within business budgets for minimized expenditure.
Delivered products and services in line with agreed arrangements and contracts.
Used Microsoft service console application to track support tickets and document actions.
Observed official policies and procedures to be fully compliant.
Implemented organizational policies for smooth service delivery.
Coached junior support staff in delivering responsive, proactive technical support.
Distilled complex technical information into easily digestible instructions for end-users.
Delivered reliable, high quality technical support to users daily.