Faisal Alammar
Store Manager
Riyadh,01
Summary
Experienced branch manager with 13 years in retail and sales management. Proven track record in team leadership, exceeding sales targets, and improving operational efficiency. Proficient in SAP, Microsoft Office, and data analysis. Seeking leadership role to drive branch success, increase customer loyalty, and support long-term growth.
Overview
13
13
years of professional experience
2017
2017
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Store Manager
virgin megastore
Riyadh, Riyadh Region
01.2023 - Current
- Managed daily operations of multiple branches and ensured strategic goals were met.
- Increased conversion rate by 2% by optimizing customer experience and enhancing sales strategies during Q4 2024.Coordinated with departments to maintain high service quality.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Led a team of over 15 staff members and successfully exceeded monthly sales targets by over 12%.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Store supervisor
virgin megastore
04.2022 - 01.2023
- Supervised and motivated the sales team to reach performance goals.
- Trained new staff and ensured adherence to company policies.
- Prepared daily reports and monitored store performance.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Sales consultant
virgin megastore
03.2018 - 04.2022
- Provided excellent customer service and achieved monthly sales targets.
- Promoted products and offers while maintaining visual merchandising standards.
- Handled sales transactions accurately and efficiently.
Sales consultant
alissa company
01.2012 - 03.2018
- Welcomed customers and provided professional vehicle consultations.
- Prepared promotional offers and coordinated with finance providers.
- Achieved monthly sales goals and maintained post-sale customer relationships.
Education
Business Administration -
IMAM MUHAMMAD IBN SAUD ISLAMIC UNIVERSITY
Riyadh 2017
Skills
- Microsoft Office
- Effective Communication
- SAP reporting
- Team Leadership
- Customer Service
- Strategic Planning
- Performance Analysis
- Budget Management
- Problem Solving
- Team development
- Operations management
Certification
Customer Service Foundational Skills
Timeline
Store Manager
virgin megastore
01.2023 - Current
Store supervisor
virgin megastore
04.2022 - 01.2023
Sales consultant
virgin megastore
03.2018 - 04.2022
Sales consultant
alissa company
01.2012 - 03.2018
Business Administration -
IMAM MUHAMMAD IBN SAUD ISLAMIC UNIVERSITY
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