Faisal Aldohan
Riyadh
Summary
Experienced IT professional with focus on QA & testing. Worked on software products of various types including but not limited to embedded systems, APIs, and testing support tools (such as automation & performance). Highly motivated and eager to learn and help drive modern technology. Very easy to work with and able to lead and implement new ideas. Lead teams and trained teams of small to medium size. Also experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
9
9
years of professional experience
10
10
Certifications
Work History
Conformance/Technical Expert
Saudi Payments
9 2023 - Current
- Collaborated with stakeholders to clearly define project requirements, ensuring successful outcomes.
- Lead the quality assurance activities for Digital Interaction Platform project. The platform basically acts as a platform of interaction between Saudi Payments and Financial institutions whom are beneficiaries of data managed and stored by SP.
- Conducted comprehensive training sessions on new team members for Saudi Payments' new Digital Interaction Platform project.
- Worked closely on Open Banking certification process creation together with the team and lead the documentation and capturing of the process.
- Was acting manger on several occasion during absence of the section/unit manager.
- Worked in creating the KPIs for the open banking project activities to be reported in monthly basis to the higher management. This included training the team member on how to best accurately report and fill out their KPIs which affects not only the unit but department as a whole.
- Presented complex technical information in an accessible manner during meetings with non-technical stakeholders.
- Supported clients through timely responses to inquiries, providing expert guidance and assistance as needed.
Certification Senior Analyst
Saudi Payments
12.2021 - 09.2023
- Planning & performing certification whether in testing, auditing, and/or specification walkthrough in all of the phases of developing payment products.
- Certifying payment products to ensure they meet internal requirements as well international standards.
- Proactively interacting with both internal and external partners to guarantee payment products are developed/enabled with focus on customer satisfaction. That includes, but is not limited to interacting with International Card Schemes and banks.
- Development of certification plans to continually align with multiple project timelines.
- Creating and sharing continuous reports with all project stakeholders in a manner that's suitable
to a variety of audiences.
Test automation engineer
Advanced Electronics Company
10.2019 - 11.2021
- In charge of automation planning and strategy.
- Working closely with development and testing teams to ensure proper integration of automation frameworks without affecting the development process.
- Data driven testing.
- Preparing and cleaning test data. This also includes working with data sources such as SQL databases and validating them against the system under test.
- Using various tools to analyze test network traffic and ensuring said quality and compliance.
- In charge of implementing and following up on best automation practices within the department.
Network Performance Engineer
CISCO
05.2019 - 10.2019
- Worked on monitoring & analyzing large-scale networks around-the-clock.
- Taking corrective actions for overall assurance of network's performance.
- Participated in network automation with the aid of 3rd party tools & development of tools.
Electromechanical Eng. associate
ABF
07.2018 - 12.2018
Electrical Engineering trainee
Advanced Electronics Company
01.2016 - 05.2016
Education
Bachelor of Science - Electrical Engineering
UNIVERSITY OF WINDSOR
Windsor, ONSkills
Organizational and planning skills
Certification
Certified Tester, Performance Testing, ISTQB, May 2023
Volunteer Experience
- Science Club Leader (Riyadh Schools), 2011 - 2013, Responsibilities included but were not limited to facilitating and managing Science fairs, Meetings and events.
- ARCAN House (Arab Canadian Students House), 2013 - 2014, Assist in establishing rules and regulations Managed volunteering activities Managed social networks, communications, and media.
- Enactus Youthrive mentor at the University of Windsor, 2015 - 2017, Helped guiding students throughout the Youthrive program which is dedicated to helping youth start up their own business.
Languages
Arabic
Native language
English
Proficient
C2
Spanish
Beginner
A1
Timeline
Certification Senior Analyst
Saudi Payments
12.2021 - 09.2023
Test automation engineer
Advanced Electronics Company
10.2019 - 11.2021
Network Performance Engineer
CISCO
05.2019 - 10.2019
Electromechanical Eng. associate
ABF
07.2018 - 12.2018
Electrical Engineering trainee
Advanced Electronics Company
01.2016 - 05.2016
Conformance/Technical Expert
Saudi Payments
9 2023 - Current
Bachelor of Science - Electrical Engineering
UNIVERSITY OF WINDSOR
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