Faisal Al Ghamdi
Manar, Jeddah,Saudi Arabia
Summary
I am reliable and results-oriented Sales Excutive with expertise in customer service, sales, and client relations. I excel in building strong client relationships, negotation successful deals, and achieving organizational goals. Proficient in both Arabic and English, I bring a collaborative and solution-driven approach to every task. My dedication to continuous improvement allows me to adabt quickly and deliver exceptional results in dynamic environment.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Regional Sales Executive
Budget Saudi Arabia
Jeddah, Saudi Arabia
06.2022 - Current
- Increased renal and lease sales through active prspecting and client engagement.
- Negotiate and closed deals while resolving client concerns and ensuring satisfaction.
- Managed customer accounts, ensuring accurate records and tailored.
Excutive Customer Care
Budget Saudi Arabia
Jeddah, Saudi Arabia
07.2019 - 05.2022
- Coordinated the preparation and delivery of leased vehciles, ensuring quality standards.
- Communicated effectively with clients regarding cehcile readiness and collection.
- Maintained accurate daily tracking and reporting to streamline.
Customer Relations, Cashier
IKEA
Jeddah, Saudi Arabia
12.2016 - 02.2018
- Provided excllent customer service, addressing inquires and resolving issues efficiently.
- Ensured smmoth and quick checkout processes with comperhensive product khwledge.
- Built postive customer experiences, driving retntion and satisfaction.
Customer Relations Agent
Axiom Telecom
Jeddah
03.2008 - 11.2008
- Resolved consumers' issues by reporting issues into the system and transferring it to the technical department
- Gave consumers a notice of delivery as soon as the issues were resolved and performed a follow up to ensure satisfaction has been reached
- Notified consumers of their rights on the warranty in regards to fixing their phone
Education
Bachelor's degree - Business Marketing
DePaul University
Chicagpo, Illinois 09.2013 - 03.2016
Skills
- Customer Service
- Relationship Management
- Teamwork and contribution
- Leadership
- Time Managment
- Effective Communication
- Critical Thinking
- Bilingual Communication
Interests
Reading, Gym, Travel
Achievements/Tasks
Achievements/Tasks
Achievements/Tasks
Achievements/Tasks
Languages
English
Fluent
Arabic
Native
Timeline
Regional Sales Executive
Budget Saudi Arabia
06.2022 - Current
Excutive Customer Care
Budget Saudi Arabia
07.2019 - 05.2022
Customer Relations, Cashier
IKEA
12.2016 - 02.2018
Bachelor's degree - Business Marketing
DePaul University
09.2013 - 03.2016
Customer Relations Agent
Axiom Telecom
03.2008 - 11.2008
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