Summary
Overview
Work history
Education
Skills
Certification
languages
languages
Timeline
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FAISAL ALMUTAIRI,CIPD L5

Jeddah,Saudi Arabia

Summary

HR Operations & Business Partnering Specialist
HR Operations | HRIS | HRBP / HRMS | GV | HR Service Delivery | | Employee Engagement | Data Analysis | Process Optimization | Leadership
Versatile HR professional with 7+ years of hands-on experience in employee relations, personnel management, and business partnering. Proven ability to manage HR operations (onboarding, contracts, SAP SuccessFactors), while also supporting strategic decision-making through data-driven insights, employee engagement initiatives, and cross-functional collaboration. Skilled in navigating Saudi labor law, managing government portals (GOSI, Muqeem, Qiwa), and aligning HR practices with business goals to improve performance and employee experience.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

HR Business Partner Specialist

Saudi Airline
JEDDAH, Saudi Arabia
08.2020 - Current
  • Monitored and executed core HR processes such as onboarding, leave tracking, and payroll input, ensuring alignment with legal and organizational requirements.
  • Analyzed workforce data (attendance, turnover, performance) to support strategic HR decisions and improve operational efficiency.
  • Partnered with operations managers to resolve employee relations issues and improve productivity across departments.
  • Supported organizational change initiatives by aligning HR practices with business goals and driving continuous improvement.

HR Operations Specialist

Saudia Airlines
Jeddah, Saudi Arabia
07.2018 - 08.2020
  • Processed employee lifecycle transactions including onboarding, contract renewals, and offboarding.
  • Maintained accurate employee records and regularly updated HR data in SAP SuccessFactors in alignment with Saudi labor laws and internal company policies.
  • Prepared and issued end-of-service certificates and experience letters for retiring employees in compliance with internal policies and Saudi labor regulations .
  • Managed government portals (GOSI, Muqeem, Qiwa, Mudad) to ensure legal compliance.
  • Coordinated with government authorities for employee-related documentation and procedures.

Passenger Services Officer

Saudi Ground Services Co.
Jeddah, Saudi Arabia
03.2013 - 07.2018
  • Assisted in check-in, boarding, and ensuring a smooth passenger experience
  • Managed complex passenger inquiries and complaints using advanced problem-solving and effective communication skills.

Education

ASSOCIATE DIPLOMA IN PEOPLE MANAGEMENT (Level 5) - Human Resources

CIPD Qualifications
Jeddah, Mecca Region
09.2024 - 01.2025

BS: - Administrative Science

King Abdulaziz University
Jeddah
01.2014 - 01.2018

Skills

  • HR Specialist
  • HRIS Proficiency (HRIC)
  • Advanced MS Office (Word, Excel, PowerPoint , BI )
  • Process Improvement and Optimization
  • Time Management and Prioritization
  • Effective Communication & Problem-Solving

Certification

• Advanced Certificate in SHRM®, Society for Human Resource Management

• IT in the Workplace - Master Microsoft Office, Doroob (MOS).

• SAP Professional Fundamentals, SAP.

• Data Fundamentals, IBMSkillsBuild.

languages

• Society for Human Resource Management (SHRM)

• Chartered Institute of Personnel Development (CIPD)

languages

Arabic

English

Timeline

ASSOCIATE DIPLOMA IN PEOPLE MANAGEMENT (Level 5) - Human Resources

CIPD Qualifications
09.2024 - 01.2025

HR Business Partner Specialist

Saudi Airline
08.2020 - Current

HR Operations Specialist

Saudia Airlines
07.2018 - 08.2020

BS: - Administrative Science

King Abdulaziz University
01.2014 - 01.2018

Passenger Services Officer

Saudi Ground Services Co.
03.2013 - 07.2018

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FAISAL ALMUTAIRI,CIPD L5