Motivated, hard worker, and I like to expand my experience to unleash my full potential in order to be an active member of the organization growth journey.
Overview
8
8
years of professional experience
1
1
Certification
Work history
DIVE INSTRACTOR
17SIXTY
Jeddah, Mecca Region
03.2021 - Current
Achieved 1OO% safety score, following safe diving practice across all tasks, on deck and in water.
Ensured maximal reliability of diving equipment, conducting pre-dive tests to guarantee functioning and suitability.
Facilitated smooth running of diving operations, maintaining ongoing communication with surface workers through diving communications systems.
Led teams to deliver consistently excellent sales-floor service, continually meeting individual needs for first-class customer experiences.
Event management at the beach cay and Durrah
Boat Crew Member
RESTAURANT MANAGER
POKE BOWL RESTAURANT
Jeddah, Mecca Region
05.2018 - 02.2021
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Delivered in-depth training to customer-facing staff, promoting strong service performance.
Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Analysed operations to improve restaurant efficiency and service levels.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
FMCG SUPERVISOR, DUTY MANAGER
PHYPER MARKET ,PANDA SAUDI RETAIL
Jeddah, Mecca Region
04.2016 - 03.2018
Managed staff rotas, planning workloads effectively and strategically.
Upskilled staff through targeted training opportunities, enhancing team capabilities.
Analysed data and identified opportunities to minimise operating costs.
Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
Employed outstanding communication and conflict-resolution abilities to deftly resolve customer complaints.
DOLPHIN TRAINER
FAKIEH AQUARIUM
Jeddah, Mecca Region
12.2015 - 02.2016
Freelance Production Assistant
VTOW MEDIA FILM PRODUCTION
Jeddah, Mecca Region
07.2015 - 12.2015
Kept filming locations clean, organised and well-prepared to facilitate schedule demands.
Prepared budgets and invoicing for management team review.
CUSTOMER SERVICE AGENT
RED IMPACT ADVERTISEMENT COMPANY
Jeddah, Mecca Region
05.2015 - 11.2015
JEDDAH HISTORICAL FESTIVAL
AL- BIR ASSOCIATION PROJECT
Education
B.Sc - Communication & media
administration
King Abdulaziz University Jeddah
2020
Skills
FAIR SAFETY
MICROSOFT OFFICE
TEAM WORKER
ANIMAIL TRAINER
Certification
Panda supervisor certification Work under pressure
Diving Instructor(Open water , Deep ,Night dive , sidemount)PADI / SSI